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Nahajowski - Airport Ground Crew - Glasgow, Scotland, UK

Lukasz Nahajowski

Glasgow, Scotland, UK


Airport Ground Crew

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Work History

Passenger Service Agent Limited

March 2013 - October 2013

Delivering outstanding and friendly customer service, providing quick and efficient check-in service to airline customers, offering help and advice, gate leading during the boarding process, immigration
control and luggage collection assistance, team work and crowd control.

Cabin Manager

Monarch Airlines Limited

Achieving highest company standards in customer care, coaching main crew (personal development
review/ feedback), operating computers on board and completing company paperwork. Guarantee
safety and security to airline customers. Promoting and advertising products for sale on board over the interphone system and displays. Taking responsibility for banking revenue.

Hotel Receptionist

Anacreonte Properties Limited

September 2010 - March 2011

Greeting arriving guests, providing care and full filling their needs regarding hotel services,
reservations, IT skills, keeping business calls and emails to the point.

Cabin Crew Member

Aurigny Air Services Ltd

September 2009 - June 2010

Offering excellent customer service, team work, sales, money handling, ensuring company high
quality standards are followed.

Cabin Manager

Ryanair Ltd

February 2007 - September 2009

Main responsibilities included coordinating teams throughout the working day. To ensure safety
procedures are kept to standard as well as the security aspects of the airline. Other duties included
completing paperwork, necessary reports and computer based training programmes for trainee crew.

Sales Assistant

Chimera Bookshop

December 2004 - October 2006

Main activities and responsibilities: sales, money handling, customer service, purchase order,
promotion campaigns, advertising campaigns.

Qualifications & Certifications

professional studies

Gdansk Higher School of Humanities

Economy and Enterprise Organisation

Economic Secondary School

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