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Cacitti - Bilingual - London, UK

Luisa Cacitti

London, UK




I was a gamesmaker during the Oly mpic and Paralympic Games, I developed customer service skills and language skills. Worked well with the team and at the same time I was able to give the extra touch as an individual. I love working with people particularly in a sports enviroment and liaising with athlets is definetely a plus.

Work History

Language Services Team

2012 Games working for the Protocol and Language Services Team. Through this unique experience and extensive training I was able to develop further customer service skills and my bilingual experience.

July 2009 - Present I have since been paying close attention as a landlord to my property portfolio.

PA to Legal Advisor

Longulf Trading (UK) Ltd

November 2005 - June 2009

Secretary/personal assistant to the company's legal advisor. Duties include diary management, client liaison, working to strict deadlines, attention to detail, exceptional organisation skills, updating and maintaining complex filing systems, handling sensitive material in a confidential and discreet manner, general ad-hoc administrative duties, occasional reception cover, arranging travel and meetings and prioritising my workload accordingly.

PA/ Bi-lingual Secretary

Gelardin & Co. LLC

July 2004 - June 2005

London SW7
Providing full support to director and running the office. Duties include keeping a very busy diary. Organising detailed travel itineraries, accommodation and meetings. Administration of expenses and maintaining an expense database. Customer liaison.

Bi-lingual Secretary/Administrator


January 1998 - July 2003

Providing secreterial support to Sales Manager. Responding to various communications by telephone, e-mail and correspondence. Preparing quotations and processing orders. Liaising with Head Office in Italy and customers in the UK. Organising Hotel and travel itineraries for Company Executives
Reason for leaving: I had to return to Italy for an extended period for family reasons

Tutor in Italian

Italian School Board

September 1997 - June 2003

Teaching Italian to children every Saturday morning


PA at British Menopause Society

January 1997 - January 1998

Organising conferences and working effectively under pressure to meet tight deadlines
Reason for leaving: Interim position

Bi-lingual Secretary

G.D Automatic Machinery Ltd

May 1993 - July 1996

Providing full secreterial support to Sales Director. Following up technical requests, preparing quotations and processing orders. Liaising with Head Office in Italy and customers in the UK. Carrying out market research with regard to new developments in the packaging industry and co-ordinating travel arrangements for Sales Executives
Reason for leaving; Progression

Sales Secretary

Oxford Instruments

August 1989 - May 1993

Providing full secretarial support to Sales Director. Preparing quotations, producing mailshots and maintaining customer database. Co-ordinating the Sales Force
Reason for leaving: Seeking a bi-lingual role

Sales Secretary at West Hyde

January 1988 - July 1989

Providing full secretarial support to Sales Director and co-ordinating the Sales Force
Reason for leaving: Company bought out

Bi-lingual Secretary

Universal Agencies

January 1985 - December 1987

Providing full secretarial support to Company Director. Liaising with customers in the UK and Head Office in Italy. Translating instruction manuals. Maintaining diaries and making travel and hotel reservations
Prior to the above I married and brought up a family

Qualifications & Certifications

foreign languages

City & Guilds

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