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Van De L Isle - It Support - Aberdeen, Scotland, UK

Ludwig Van De L Isle

Aberdeen, Scotland, UK


It Support

Work History

Free Lancer


From September 2009

The Netherlands, Belgium
Homework guidance to students; Taxi driver & shareholder of taxi company, Golden Cab

Network Support Engineer

Hewlett Packard ProCurve

June 2008 - May 2009

Amstelveen, the Netherlands(contract)
Tier 1, 2, Technical lead agent, configuration, on line supp. of Procurve network supplies;
AP's, switches, accessories, etc, assistance, troubleshooting to Colubris equipments'clients
Managing switches, vlans configuraties, local mesh, access points, advices at sales,
And after sales(exchanges) of network supplies Testing, simulations problems in the lab, and seeking for solution with the 3rd line support

Customer Support Engineer

Dow Chemicals Desk

July 2007 - June 2008

Utrecht, the Netherlands(contract)
Tier 1(1st point of contact), trouble shooting Dow Chemicals clients
Password issues, MS Office, VoIP, Printer, fax, telephone, & Dow Chemicals'applications

Customer Support Engineer

Fujitsu Siemens

February 2005 - June 2007

Maarssen, The Netherlands(contract)
Tier 1, trouble shooting van KLM PC-users, concern all KLM locations world wide
Printer reset, Outlook, Exchange server issues, KLM-AirFrance applications(>1000),
Mailhandling, customer care by making after calls to the clients

Flower and Plants Auction, VBA, Aalsmeer

December 2003 - January 2005

The Netherlands
Arranging, controlling & getting the delivered plants and flowers from the grocers ready for sale at the Auction, using and driving explosion-proof tractors in evening and night shifts


Data Com

July 2000 - November 2003

Paris, France
Service to clients. Installation and analyse PC problems. Hardware exchange on warranty
Telephonic advise to clients with PC problems.

Computer operator and telephonist

Call Centre

December 1996 - February 1998

Utrecht, The Netherlands
Assistance to PC-users, MS Word, Internet use, & telephonic connection of clients

Assistant Petroleum Engineer

Oil & Gas Supply Company

December 1994 - June 1996

Moscow, Russia
Preparation of petroleum fields, geophysical- & hydraulics analyses and interpretations, mapping, calculations, choice of exploitation methods, pumps, sort of drilling aggregation

Exploitation, development

Industrial Practicals

August 1993 - April 1994

Almetjevneft, Tatarstan, Russia & State Oil Company Suriname, Saramacca, Suriname daily measure of bottomhole- and other related pressures, analyzing of geophysical graphics; interpretation of geological maps, experiments, applying of different methods in forecoming paraffine & other complications during exploitation by using inhibitors, other chemical substances, thermal injection into wells, etc
Thesis: Complications during works involving oil wells and means of foreseeing and solving them
Introductory praticals June, July 1992
At different Oil and Gas companies around Moscow, Russia
Exploitation, development, and transport of oil and gas, concern: transport of oil and gas, construction of oil and gas drilling equipments, etc ., underground conservation of gas reserves (project)

Suralcobauxite Company

March 1986 - May 1986

Moengo, Suriname
Thesis: calculation of bauxitereserves, efficiency loadingmethods by loaders, and hydraulic
excavators in different transportmeans: trainwagons and cattrucks
analyse in the diversity of transport methods

Suralcobauxite Company

May 1985 - June 1985

Moengo, Suriname
Introduction of all miningequipments, mine-planning, measuring of the bauxitereserves, different transport methods: train, loaders, scrapers, and hydraulic loaders, measurement of bauxitereserves & surveying
Different transport means: train, boat & cattrucks

Qualifications & Certifications

Ecole Normale Superior at Cachan

University of Suriname

Geology & Mining

Institute of Natural Resources

Christian Pedagogical Institute

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