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Atkinson - Lab Assistant - Horsham, UK

Lucy Atkinson

Horsham, UK


Lab Assistant


I have had experience working in the laboratory during my time at Bournemouth University where I completed a BSc in Archaeology. This is where I realised my interest in laboratory work. I have also recently been back to College to work on an A-Level in Biology where I excelled in lab work.
My area of interests are biology and pathology. I also have a keen interest in immunology and genetics. I am currently taking part in some research with the University of Sheffield and have gifted my own DNA for this.

Work History

Claims Technician

Heath Lambert

From September 2009

• Part of the administration team for the claims department at HLIS.
• Filing and file finding, printing emails from customers and clients.
• Logging post
• Handling Claims File requests from underwriters at Horsham and Wakefield.
• Scanning, faxing and covering post room duties.
• Cheque Auditing
• Setting up new claims and making decisions on how to proceed
• Expanding knowledge of the policy wordings and what cover they provide.
• Gaining an authority to deal with payments on claims
• Developing my excellent telephone manner.

Administration Assistant

Crawley Hospital Social Services

February 2008 - October 2008

• Providing administrative assistance to a team of 8 social care staff across two hospital sites
• Managing queries from service users and carers.
• Experience in arranging and chairing meetings including PANEL and general meetings. Liaising with multidisciplinary teams.
• Responsible for liaising with care homes about problems and vacancies
• Organised and efficient at getting tasks completed by outside contractors.
• Use of specialist in house software, diary management and schedule coordination.

Team Secretary

Martyn Long Centre for Adults with Learning Disabilities

May 2007 - January 2008

• Acting as first point of contact for vulnerable adults attending the centre.
• Provided administrative assistance to a multidisciplinary team of around 30.
• Covered the switchboard with a high standard of telephone manner managing queries from clients, carers and family members.
• Organised and minuted weekly team meetings
• Gained experience in archiving medical files
• Processed referrals for new clients
• Created visual aides for the clients.

Team Secretary

Crawley Community Mental Health Services

June 2006 - September 2006

• First point of contact supporting adults with mental illness
• Organised and minuted weekly team meetings
• Experience in audio typing for psychiatrists and SHo’s
• Organised triage appointments for new patients working within time pressure.
• Gained confident telephone skills while liaising with doctors, hospitals and patients.
• Performed general office tasks and gained information for entire team.

Qualifications & Certifications


Collyers Sixth Form College

Batchelor of Sciences

Bournemouth University


Collyers Sixth Form College

Tanbridge House School

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