Tolentin - Sales and Customer Service - Perth, WA, Australia

Lucita Tolentin

Perth, WA, Australia


Sales and Customer Service


I'm currently residing in Perth Western Australia holding a 457 Long Stay Visa valid for two years. I would like to take advantage of this opportunity to personally apply in your company in case you are looking for telesales, marketing, customer service, lead generations, customers follow up or any available position you have that will match with my resume.

I am willing to relocate if needed and start immediately as you may require.

I have experiences for both retail and wholesale which mean I can deal with end user customer and retailers.The following details are my previous experiences for your reference.

For wholesale Company:
Sales and Customer Support to WA customers
 Inbound and Outbound calls to retailers or installers for product complaints, defects and any related issues
 Providing support for customer queries for product pricing, quality, warranties , efficiency, availability, promotional information and shipping
 Customer telephone inquiries includes;
a) Organising and entering customer orders received
b) Invoicing of customer orders.
c) Liaising with warehouse packing and dispatch in regards to orders going out
 Creating and providing customer quotations
 Sales report every week
Admin work
 Work with and through the Internal National Sales Manager, Business Development Sales Manager to maximize sales revenues
 Assist Sales Managers with customer requirements such as quotations and sending out Product & Marketing Material as required
 Other duties as required by Sales Manager and Supervisor
 Providing lists of prospect customers from CEC list followed by outbound phone calls for email address confirmation

For Installer Company:
Live Chat and Outbound Calls to UK and Australia
 Customer support for ROI (Return on Investment) calculator
 Telemarketing of products with quality, efficiency, warranties and pricing
 Communication with local sales managers
 Introductions and education on how solar panel works and benefits to people & environmen

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