Rajah - ERP Specialist/Business Analyst - Centurion, GP, South Africa

Lucian Rajah

Centurion, GP, South Africa


ERP Specialist/Business Analyst


I possess four years in the ERP implementation and maintenance. We have implemented a large scale ERP System (K8 - made by Kerridge) within our network of 60 branches.

Since then, I have moved into a business analyst role within the company.

Work History

Business Analyst


From July 2013

• Creating, removing and amending users' permissions within the ERP.
• Testing and applying QA and modifications within the ERP.
• Web Builder: creation and implementation of a new E-commerce system countrywide
• Analytical problem solving: issues that the helpdesk department cannot solve.
• Maintaining and managing an E-Learning website.
• Upgrading the ERP.

ERP Systems Trainer and Trainer


March 2010 - July 2013

• Full ERP technical and trading support specialist for a network of 90 electrical distribution branches
• Travel countrywide and provide training for a network of 90 branches that require training before migrating over to a new fully integrated system (K8 - manufactured by Kerridge Commercial Systems).
• Provide support for branches that are already live on the system.
• Maintaining and managing a helpdesk (call logging).
• Maintaining and managing an E-Learning website.
• Testing and advising on new service packs for the new system.

Reason for wanting to leave: Promoted

Product Trainer

Dell Computers

August 2009 - December 2009

• In-store sales training for sales employees for Vodashops, Incredible Connection, Game and Dion Wired
• Product information sessions, product features, benefits and competitive positioning
• Promoted Dell PC's and servers at the opening of Incredible Connection Store's in Gauteng

Reason for leaving: Contract concluded

Marketing assistant

Intel Corporation

August 2008 - September 2008

Promoting and creating awareness of Intel solutions to small-to-medium enterprises in the Southern African region. The purpose was an awareness campaign before the launch of the solution.

Reason for leaving: Contract concluded

Tele-Sales consultant for (SAN) Storage Area Network

Hewlett Packard Computers

January 2008 - July 2009

• Phone existing customers for new business, namely upgrades or additional equipment
• Follow up on customer satisfaction
• Report customer satisfaction / dissatisfaction and recommend action step to management
• Report sales opportunities to highly skilled sales executives

Reason for leaving: Contract concluded

Data Analyst


From June 2007

Position held:
• Administration and data capturer

• Capturing of data
• Analyzing hosted client data base
• Rectification of data base errors
• Client liaison

Reason for leaving: Contract concluded

In Store Promoter

The Creative Council

January 2006 - June 2007

Position held:
• Product Promotions

• Actively approach customers in shopping centers and public places and informing them about the retail products being sold in order to create brand loyalty

Reason for leaving: Sales promotion for the product concluded

Qualifications & Certifications


University of South Africa

Hoerskool Midrand High School

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