Fraud Prevention,Risk, Investigation And Verification
I am a self-motivated, goal oriented, hard working young man with 5years work experience with 4 of that in the banking industry . I have a certificate on corporate Investigation, Also, I am studying towards national certificate Resolving of Crime Forensic Investigative Auditing. I thrive under pressure and I am able to work independently, as well as within a team, taking on the role of leader as well as that of a sensibly contributing follower. I possess excellent communication skills and enjoy working with a diversity of individuals in an ever-changing environment. I am passionate, dedicated and carry a positive aura when I work.
I would like to pursue a career in which I can draw from the experience I’ve had to contribute greatly into business growth while the business also contributes greatly to my personal development.I would love a role where I will continue to interacting with people, perform verification, mitigate risks, fraud detection and at the same time use the skills/knowledge acquired through my studies.
Credit Application Processing
Application fraud monitoring
August 2011 - January 2013
To assess credit applications ensuring agreed turnaround times and service levels are maintained, in support of the business strategy.
Refer Suspicious deals to Investigation for further confirmation.
Verify payslip, check deductions and UIF.
Verify applications contact numbers, banking details; signatures; postal address.
Verify ID: ensure ID is clear copy; check if not tempered with; check 7th digit if male/female.
Re-assess decline deals on request- via query clerk.
Deliver customer service.
Detect fraudulent applications.
Application fraud monitoring
Provide Investigation team with all the suspicions that I have about applications.
Analysis fraud, detect and prevention.
Minimise various fraud losses through monitoring and actioning of alerts generated by specific fraud rules of the Fraud Management System.
December 2008 - July 2011
Responsible to lead the team of 11 people, motivate the team, make sure the team produce Good results.
To sell Personal loans products to clients by delivering an effective and efficient service which contributes to client satisfaction and loyalty.
Meet targets as agreed.
Build effective relationships with internal and external stakeholders.
Effective and efficient service delivery to clients.
Build relationships with the Branch Managers, Bankers, Liaison and other sales consultants.
Perform Promotional activities to generate business
Do presentations to companies.
Obtain leads from various sources.
Report daily sales figures timeously and accurately.
April 2008 - August 2008
Marketing all products available in the store
Dealing with customer complaints, Making prospecting calls.
To Monitor personal sales target daily, weekly and monthly.
To achieve personal sales gross profit target monthly.
Closing sales deals.
sales Consultant Intern
October 2006 - December 2006
Assisting customers and patrons.
Telecommunication in calls from clients who want to buy or order books.
Doing transfers of the stock coming in and out making sure they are on the system.
Receiving orders from suppliers and also making orders.
Cash handling at cash register.
Qualifications & Certifications
National Certificate : Resolving of Crime Forensic Investigative Auditing
certificate, Corporate Investigation
Cape Peninsula University Of Technology