Licuanan - Medical Transcriptionist - Glen Alpine NSW 2560, Australia

Lourdes Licuanan

Glen Alpine NSW 2560, Australia


I have extensive 10 years working experience as a legal secretary/assistant/research and 10 years as medical transcriptionist / secretary / customer service office. I am well adept in using Microsoft Office and had a database project using Access. I have outstanding knowledge o Lotus Note/Domino based system and medical practice software Practsoft, Profile, Blue Chips among others, and excellent dexterity in using transcription softwares such as Winscribe, ExpressScribe, Fast Fox and Inqscribe.

I am a member of the Medical Receptionist Association of Australia and a member/supporter of RSD/CRPS Society - a group of rsd/crps sufferers with the aim of giving support and knowledge through information dissemination about CRPS (Complex Regional Pain Syndrome) formerly know as RSD (Reflex Sympathetic Disorder), to raise awareness of this disease especially the medical practitioners.


Medical Transcriptionist


10 years experience transcribing reports of dermatologist and dermatopathologist using transcription software Winscribe and dictaphone.

Work History

Medical Transcriptionist / Secretary / Customer Service Officer

Skin & Cancer Foundation Australia

April 2004 - April 2014

Key roles and responsibilities:
• Checks request forms for any extra routine procedure lab work to be added and
marking request form as appropriate.
• Registering request forms and patient information and referral details in Profile.
• Patient information transferal to Delphic AP for completion of registering request.
• Entering lab data written on the request form by laboratory staff.
• Entering extra routine procedures where indicated on request form.
• Data entry of clinical history and macroscopic description of request forms
• Produces information by transcribing dictation of medical/histopathology reports viaWinscribe and tape; preparing medical reports and summaries.
• Provides historical references by developing and utilizing filing and retrieval systems; and maintaining patient records.
• Proofreads and edits documents for grammar, spelling, punctuation and format, and correcting errors.
• Maintains patient confidence and protects operations by keeping information
• Maintains quality results by following and enforcing standards.
• Prints documents, loading paper in printer and changing printer and toner cartridges as necessary.
• Secures information by completing database back-ups.
• Keeps of record of work performed.
• Assists doctors and staff in resolving technical issues concerning the system
• Faxing manually or through system; and creating PIT reports for doctors who opted for download

Records Management Officer

Decipha Pty Ltd (Australia Post business)

January 2003 - March 2004

Key roles and responsibilities:
• Classify and categorise records and documents for clients of Decipha, and categorise them according to the system, required to be implemented by clients, and management of records and documents distribution, adhering to privacy policy of the company


Maytradex International Corporation

Makati City, Philippines

Key roles and responsibilities:
• Manages family owned import-export business

• Transacts with banks and other financial institutions; obtaining line of credit (L/C) from the bank; liaising with government departments, particularly Bureau of Customs.
• Arranges the set-up of the warehouse for unloading of goods imported to Manila,Philippines from Australia.
• Communicates with buyers regarding arrival of goods; preparing pre-order sales and documents; receiving cheques or cash payments; invoicing the payments.
• Handles cash disbursements and expenses; preparing the payroll and payment of salaries of workers.
• Maintains income and expenses books of the business.
• Assists in the checking of stocks and availability of orders placed.

Legal Assistant/Secretary/Research

Ven V Paculan & Associates

May 1979 - January 1989

Key roles and responsibilities:
Legal Assistant
• Keeps cases organised by establishing and organising files; monitoring calendars; documenting actions; recording and filing case information; confirming case status with attorney.
• Helps develop cases by maintaining contact with people involved in the case;
forwarding summonses and subpoenas; drafting complaints, contracts and other legal documents.
• Keeps client informed by maintaining contact; communicating case progress.
• Supports case preparation by drafting case summaries and preparing materials for mediation conferences; drafting pleadings for final preparation.
• Enhances trial proceedings by oganising evidence; preparing exhibits; scheduling witnesses; ensuring that witnesses are ready when needed.
• Updates job knowledge by reading law journals and publications.

Legal Secretary:
• Welcomes guests and clients by greeting them in person or on the telephone;
answering or directing enquiries.
• Assists a civil and corporate lawyer.
• Produces information by taking actual dictation using stenography/shorthand,
transcribing and formatting the documents, proofreading and editing; retrieving and copying.
• Assists attorney by conserving his time by reading, researching, verifying and routing correspondence, reports and legal documents; drafting letters, contracts and other legal documents; collecting and analysing information; initiating telecommunication between lawyers and clients.

Qualifications & Certifications

Medical Reception /Terminology Course

Medical Administration Training (MedTrain)

Certificate IV - Business Administration

Selmar Institute of Education Australia

Business Law - BLW14

Curtin University via OUA

Business Administration

Philippine Christian University

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