Vlok - Motorcyclist - Vanderbijlpark C. W. 1, Vanderbijlpark 1911, South Africa

Louise Vlok

Vanderbijlpark C. W. 1, Vanderbijlpark 1911, South Africa




IBM 1379 , ICL Model 16
Switchboard Gemini Model (10 lines and 25 Extensions
Switchboard ond PABX (12 Lines and 45 Extensions
Rail Consigment Notes (Computer Nixdorf Model 8870 and Siemens Targon 31)
Foreign Exchange Documentation and Export Orders (F178 ETC)
Winbranch version 4.72
Ms Word , Internet , Windows, E mail
Gillt System , Footprint Broker Insurance System - Lite Foot
Office Management

Work History

General administrative duties

Office Manageress

September 2005 - July 2013

• Opening and closing of business.
• General administrative duties.
• Answering of telephones.
• Controlling the attendance register.
• Company banking.
• Asset register for the distribution of company assets and documentation.
• Reconciliation of receipts and credit notes.
• Controlling / editing policies.
• Storeroom.
• Comprehensive vehicle inspections.
• Control petty cash and receipt books.
• Writing of credit notes and data capturing on FBI Accounting.
• Deal with RAF claims.
• Fax new products e.g. price lists to all relevant agents.
• Filing.
• Handing out policy's received from sub-agents to staff and verify the accuracy after capturing.
• Renewal of policies (passenger liabilities) e.g. Modisane, Masiteng, Mcunu, etc.
• Handling / recording incoming and outgoing correspondence (fax, post and courier).
• Issue policy books to sub-agents
• Stock control e.g. stationary, receipt books, letterheads and placing orders.
• Liaise with clients.
• Overall office management.
• Customer service.
• Prepared policy books and labels for all sub-agents.
• Handling commission pay-out to sub-agents.
• Provide Santaco numbers if needed.
• Type comprehensive letters / faxes to clients.
• Daily banking.
• Training of new recruits.
• Typing of polices on the Gilts System.
• Writing out receipts.

Reason for leaving: Retrenched.

Personal Assistant / Secretary

Iris Motors Norwood Engen Garage

November 2002 - August 2005

• Working on Winbranch Version 4.
• 72 call up reports for fuel that has to be sent to Engen Head Office in Cape Town every
• Do the cash ups and day end reports, printing detailed standard report of category.
• Staff maintenance reports.
• Price updates on stock and fuel, stock on hand clearance with unit cost by category for negative stock, regular update of stock and new products and printing labels.
• Daily processing of invoices, order stock from different outlets, stock adjustments, e- fuel reports every second week or when requested, creditors.
• Processing new accounts, debtors, printing statements for credit customers.
• Call up promotions that get offloaded from branch and export it to tills.
• Communicate with customers daily and faxing orders through to different outlets.
• Order stock daily for different products.
• Daily shift sheets are done as well, checking the balance of credit cards and account
slips daily.
• Filing, hand out wages every Thursday to the Petrol Attendants and Bimbo's staff.
• Check invoices to see if the correct stock has been delivered, month end reports, levy
reports monthly.
• Check daily time sheets to see if any attendants clock in and out.
• Do tags and clock cards for new employees.
• Ordering of industrial uniforms etc.
• Daily performance report for Attendants and report all problems of the forecourt to
Engen Head Office.
• Stock takes once a month.

Reason for leaving: Better prospects.

Personal Assistant

March 1993 - August 2002

Daily Duties:
• Daily banking petty cash and control of safe keys.
• Typing of all correspondence for Divisional Sales Manager and Field Sales Manager.
• Rebate cheques and letters.
• Make copies of all Sales Representatives and Agents orders and file.
• Obtain Shield and Sentra order numbers, Mega save and Unitrade.
• Daily counter sales, retail invoicing C.O.D and credit checking of safety deposit slip
• Processing telephone orders.
• Check Sales Representative's Agents for promotions and discounts.
• Cash van stock procedures.
• Answer telephone and assist with invoicing when necessary.
• Control Petty cash.
• Typing and correspondence.
• Credit applications for new customers.
• Customer queries.
• Banking of cash and credit sales claims and credit notes.
• Deal with all incoming and outgoing e-mails.
• Update promotional short list.
• General office administration
• Filing and maintaining customer records.
• Submit deposit slips to Head Office.
• Claims summary.
• Maintain diary for Sales Managers (electronic Groupwise).

Weekly Duties:
• Cheque requisitions.
• Sundry input.
• Maintain expenditure records and weekly stock requirements.
• Prepare various reports and collate for weekly bag to Head Office.
• Get all necessary documentations signed by D S M.
• Check and maintain stock level of invoice books, etc control and order stationery.
• Issue invoice books, etc to Sales Representatives.
• Book Sales Representatives cars in for service.
• Submit cheque requisitions, process, and copy and submit Sales Representative's credit
notes to Head Office.
• Liaise with Head Office regarding debtors, age analysis submit cube requirements.

Monthly Duties:
• Submit cheque requisitions and sundry input forms to Head Office
• Update figures for monthly reports, copy debtors statements and issue to Reps.
• Ensure monies are collected before month end.
• Sales Representative's Sales,...

Girl Friday / Sales Assistant

Price's Candles (Pty) Ltd

June 1988 - December 1992

• Attend to cash sale counter customers.
• Handle all telephone orders and queries from wholesale and retail customers over the full range of products.
• All typing, telexes and faxes as required by D.S.M. ensure that full cooperation is given to fellow employees and departments.
• Process orders and do all the necessary documentation - e.g. order slips, rail
consignment notes.
• Maintain daily sales records as well as statistics required by D S M.
• Check all claims, and process the necessary credit notes for authorization.
• Process documentation for export orders (F178etc).
• General filing for Wholesale Department.
• Perform special assignments as required byDSMe.g. relieving on switchboard PABX
12 lines and 45 extensions.
• Log all D/Notes from branches and agents to the Computer Department for processing.

Reason for leaving: Retrenched.

Senior Data Processor

Metal Industries

June 1987 - May 1988

• Capturing pension, provident fund and medical fund claims.

Reason for leaving: Better prospects.

Customer Liaison Officer

AECI Aeroton

July 1986 - May 1987

• Processing of daily orders on ICL Model 16.
• Making up invoices, liaison with Dispatch Manager.
• Relief Switchboard on Gemini Model with 10 lines and 25 extensions.

Reason for leaving: Offered position as Senior Data Processor for Metal Industries.

Data Processor

Metal Industries

December 1980 - June 1986

• Capturing pension, provident and medical fund claims.
• Checking customer account details.

Reason for leaving: No promotion prospects.

Copy Typist / Receptionist

Metal Industries

January 1978 - November 1980

• Typing pension and provident fund letters
• Attending to customer queries relating to pension and provident matters.


Office Manageres

Opening and Closing of business
General administrative duties
Answering of telephones
Controlling of attendance register
Company Banking
Assest register for the distribution of company assests and documentation
Controlling / editing policies
Comprehensive vehicle inspections
Control petty cash and receipt books
Writing of Credit notes and data captuting on FBI accounting
Deal with RAF claims
Fax new Products e.g. Price lists to all relevant agents
Handing out policy;s received from sub-agents to staff and verify the accuracy after capturing
Renewal of policies (passenger liabilities) e.g. Modisane, Masiteng , Mcunu etc.
Handling / recording incoming and outgoing correspondence (fax, post and courier)
Issue policy books to suba agenst, stock control e.g. Stationery , receipt books, letterheads and placing orders.
Liase with clients
Overall Office Management
Customer Service
prepared policy books and labels for all sub-agents, handling commission pay-out to sub agents
Provide Santago numbers if needed, type comprehensive letters/faxes to clients, daily banking , training of new recruits, typing of policies on the gilt system) writing out receipts. New system Lite foot

Qualifications & Certifications

Lettie Fouche Commercial High School

Sales Order

Computer College

Learning Centre

Academy of Learning

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