Moulton - Customer Service - Cremorne NSW 2090, Australia

Louise Moulton

Cremorne NSW 2090, Australia


Customer Service

Work History

Passenger Service Agent

TollDnata - China Southern Airlines, Mascot Sydney International Airport

June 2012 - July 2013

➢ Check in
➢ Premium Passenger Handling
➢ Concierge
➢ Ticketing, reservations and service desk
➢ Special needs passengers
➢ Arrivals and departures

Employment History Cont.

Administrative Assistant

Corrective Service

Up to June 2012

(clerk 3/4)
➢ Provide administrative and clerical support to the Community Service Order Organiser.
➢ Maintain computerised records of Community Service Orders including files and manual record systems.
➢ Collect hours, record data and generate reports on computerised systems.
➢ Allocate clients to appropriate agencies
➢ Worksite inspections
➢ Prepare revocations for court action
➢ Field visits to agencies
➢ Liaise regularly with courts, agencies and Probation and Parole Officers
➢ Respond to client and agency enquiries regarding placements, absences and appointments
➢ Identify and recruit new agencies
➢ 6 months - Campbelltown COSP (AASW)

Reporting to Bob Morgan - District Manager (Campbelltown Community Corrections, Campbelltown COSP, Bowral CC).

Southern Highlands

➢ Providing Medication
➢ Caring for disabled/Mentally ill
➢ Caring for alcohol related brain damaged patients
➢ General home nursing

Qualifications & Certifications

Goulburn Maximum Security Correctional Centre

Institute of Nursing

Sydney Technical College

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