Passenger Service Agent
TollDnata - China Southern Airlines, Mascot Sydney International Airport
June 2012 - July 2013
➢ Check in
➢ Premium Passenger Handling
➢ Ticketing, reservations and service desk
➢ Special needs passengers
➢ Arrivals and departures
Employment History Cont.
Up to June 2012
➢ Provide administrative and clerical support to the Community Service Order Organiser.
➢ Maintain computerised records of Community Service Orders including files and manual record systems.
➢ Collect hours, record data and generate reports on computerised systems.
➢ Allocate clients to appropriate agencies
➢ Worksite inspections
➢ Prepare revocations for court action
➢ Field visits to agencies
➢ Liaise regularly with courts, agencies and Probation and Parole Officers
➢ Respond to client and agency enquiries regarding placements, absences and appointments
➢ Identify and recruit new agencies
➢ 6 months - Campbelltown COSP (AASW)
Reporting to Bob Morgan - District Manager (Campbelltown Community Corrections, Campbelltown COSP, Bowral CC).
➢ Providing Medication
➢ Caring for disabled/Mentally ill
➢ Caring for alcohol related brain damaged patients
➢ General home nursing
Qualifications & Certifications
Goulburn Maximum Security Correctional Centre
Institute of Nursing
Sydney Technical College
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