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Fletcher Hebron - Health Services Administration - Manassas, VA, USA

Louise Raynell Fletcher Hebron

Manassas, VA, USA

Services

Health Services Administration

Summary:

Professional Skills
• Strong Organizational Skills
• Knowledge of Key Business Development Concepts,
Methodology, and Strategic Planning
• Developed and Implement Health Sciences Program
• Consultant and Advisor to Internal & External Customer Service & Relations
• Health Benefits, Cost Sharing, Enrollment, Cost, Payment, and Risk Adjustment
• Ensure Programs Adhere to Standards of Care
• Project Management/Public Health
• Generate, Interpret and Communicate Data From
Statistical Reports
• Performance/Quality Improvement
• Effective Teamwork and Collaboration • Served on Professional Clinical Committees
• Peer Review and Utilization Committee,
• Medical Records Committee,
• Medical Board and Review Committee,
• Research Investigation Committee, and
• Employee Health
• Interdisciplinary Care•

Specialized Knowledge of the Basic Principles and Practices of Healthcare (HC) Delivery Services
• Maintaining Medical Practice Standards/Training
• Clinical and Admin Functions of a HC Service
• Demonstrated Strategic Vision
• Sounded Technical Skills and Analytical Ability
• Organization Performance Improvement Initiative
• Maintain all Regulatory Federal and State Standards
• Case Management
• Budgeting and Forecasting
• Projects Management
• Detail Oriented
• Ability to Focus on Nuances of Multiple Operations • Health Education or Risk Reduction
• Time and Outcome Management
• Research and Development
• Excellent Internal & External Customer Service
• Effective Communication Skills to a Highly Diverse Professional and Paraprofessional Population (both orally and in writing)


Work History

Faculty/Administrative Coordinator/Program Development/Advisor-Certification

Stratford University

March 2008 - March 2013

Duties: Developed five new academic programs leading to ACICS Accreditations:
• Four Associate and one Bachelor Degree Program(s) in The School of Health Sciences.
• Pharmacy Technician (A.A.),
• EKG/Phlebotomy (A.A.),
• Medical Insurance, Billing & Coding (A.A.),
• Hematology Technician (A.A.), and
• Health Care Administration (B.S.)
• Revised the Medical Assisting Program.
• Academic Externship/Certification Coordinator
• Obtained Affiliation Agreements
• Monitored Student Academic Process for Externship Placement
• Evaluated Competencies and Skills
• Externship Counseling of Policies and Procedures
• Monitored Attendance
• Certification Preparedness
• Site Visits
• Academic Advisor
• Requisitions, Procurements, and Project Management of a nursing skills laboratory which received approval from the Virginia Board of Nursing as an exemplary accomplishment to be shown as a model for other nursing schools and hospitals

• Adjunct Professor/Lecturer of Anatomy and Physiology I, Medical Law and Ethics, Advance Cardiac Rehabilitation, Introduction to Health Care Management, Minority and Health Disparity., etc.

Physician Assistant

U.S. Armed Forces Retirement Home (AFRH)

January 1990 - August 2005

Specialized Knowledge of the Basic Principles and Practices of Healthcare (HC) Delivery Services
• Maintaining Medical Practice Standards
• Clinical and Admin Functions of a HC Service
• Demonstrated Strategic Vision
• Sounded Technical Skills & Analytical Ability
• Organization Performance Improvement Initiative
• Maintain all Regulatory Federal and State Standards
• Case Management
• Budgeting and Forecasting
• Projects Management
• Detail Oriented
• Ability to Focus on Nuances of Multiple HC Programs and Operations
• Health Education & Risk Reduction
• Time and Outcome Management
• Research and Development
• Excellent Internal & External Customer Service
• Effective Communication Skills to a Highly Diverse Professional and Paraprofessional Population (both orally and in writing)

Qualifications & Certifications

Doctorial in Public Health

Walden University

Master of Science

Central Michigan University

Bachelor of Science

Howard University

Bachelor of Arts

University of Maryland Baltimore County

Central Michigan University

Calvin coolidge

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