Doerig - Fashion Designer - Gatineau, QC, Canada

Louise Doerig

Gatineau, QC, Canada

Services

Fashion Designer

Summary:

Experience in clothing design and pattern drafting. Can work from a picture.

Work History

Catering Sales Manager

Travelodge Ottawa Hotel & Conference Centre

From May 2013

• Solicitation of new accounts, maintains and strengthens relationship with existing accounts.
• Travel to meet with or call individual clients by telephone to solicit annual, week day and weekend business Conduct property tours and promote facilities and services. Develop and conduct verbal sales presentations to prospective clients.
• Develop client menus, write contracts and letters, as well as organize all other arrangements as they relate to social, tours, government, associations and corporate events. Communicate with relevant departments to ensure proper servicing of accounts
• Prepare and present weekly and monthly Catering/Sales reports.
• Weekly forecast and pace report

Manager, Global Account

HelmsBriscoe

February 2012 - May 2013

• Solicit clients and facilitate site-selection and contract negotiations for special events.
• Conduct market research to qualify potential clients and marketing. Promote company services through Internet and other social media.
• Participate in MPI and CSAE events throughout the year to create awareness and build relationships.
• Work closely with clients to identify their needs and challenges, and provide solutions to create the best guest service experience, increase repeat business and customer satisfaction.

Director of Catering

Delta Ottawa City Center

Up to December 2011

• Responsible for overseeing and participating in the sales, booking and operation of banquet and catering functions in accordance with hotel objectives for profitability, sales volume and the penetration of targeted market accounts, while achieving associate team and guest satisfaction.
• Control and monitor catering reservations in Sales & Catering Opera and approve catering contracts. Assure employee productivity in the department through proper planning, execution and evaluation.
• Research competitive comparison data and implement plan to increase revenue through development of new banquet menus, meeting packages, and room rental chart guidelines. Created special sports function and sponsorship packages.
• Supervise and control efficiency of office work. Perform employee performance reviews; monthly and annual labor forecast, and yearly budget. Maintain all necessary employee resources documentation.
• Assist in planning and development of marketing and sales programs.
• Work closely with clients to identify their needs and challenges and provide solutions to create the best guest service experience, increase repeat business and increase the customer satisfaction index.

Assistant Director of Catering

Fairmont Le Manoir Richelieu

• Responsible for overseeing and participating in the sales, booking and operation of banquet and catering functions in accordance with hotel objectives for profitability, sales volume and the penetration of targeted market accounts, while achieving associate team and guest satisfaction.
• Control and monitor catering reservations in Sales & Catering Opera.
• Research competitive comparison data and implement plan to increase revenue through implementation of new banquet menus, meeting packages, and room rental chart guidelines. Created special Wedding function packages.
• Assist the Director of Catering in the training and coaching of employees to achieve departmental goals.
• Work closely with clients to identify their needs and challenges and provide solutions to create the best guest service experience, increase repeat business and increase the customer satisfaction index.

Catering /Banquet Manager

Holiday Inn Select

• Responsible for overseeing and participating in the sales, booking and operation of banquet and catering functions in accordance with hotel objectives for profitability, sales volume and the penetration of targeted market accounts, while achieving associate team and guest satisfaction.
• Research competitive comparison data and implement plan to increase revenue through implementation of new banquet menus, meeting packages, and room rental chart guidelines.
• Work closely with clients to identify their needs and challenges and provide solutions to create the best guest service experience, increase repeat business and increase the customer satisfaction index.

Catering Manager

Sheraton Fredericton

• Responsible for overseeing and participating in the sales, booking and operation of banquet and catering functions in accordance with hotel objectives for profitability, sales volume and the penetration of targeted market accounts, while achieving associate team and guest satisfaction.
• Work closely with clients to identify their needs and challenges and provide solutions to create the best guest service experience, increase repeat business and increase the customer satisfaction index.

Qualifications & Certifications

University of New Brunswick

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Louise Doerig provides the following services:


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