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Cox - Catering Manager - Stevenage, Hertfordshire, UK

Louise Cox

Stevenage, Hertfordshire, UK


Catering Manager


Managed a busy contract catering kitchen and costa bar over the past 8 years. Also have axperience in the kitchen from my time as a chef manager. I am good with accounts, stock taking, ordering, menu writing and costing and im a team player

Work History

Host Catering, Compass Eurest

Servest Catering

August 2005 - August 2013

Chef Manager
My job was the Catering manager and head chef in one of the Tesco Head Office buildings. My main duties were managing the account, menu writing, stock taking, ordering, cash handling, banking as well as producing the food for the service times. I dealt with providing a buffet style breakfast service and a 100 cover lunch service of hot choices and sweet items, salad options and deli sandwich bar. The restaurant was open all day to Tesco staff and visitors also providing hot and cold drinks and selections of prepared fruit, cold deserts, pre-made sandwiches and boxed salads all made in house by myself and my team. I had 6 staff working for me.

Supporting Operations Manager
I gained a promotion into an operations role. My duties were to assist the operations manager with the running of 6 large sites all operating a restaurant and several Costa Bars. During this time I was responsible for promotional work and advertising, consistency within all the individual units, supporting unit managers and chefs and any project work required, such as what good looks like guidelines, training, menu production and costings.

Catering Manager, Restaurant and Costa Coffee Bar
I stepped out of the operations role to take on a site that was in difficulty. The site was in difficulty meeting standards set out by client, and so I took on the site to restore its reputation and improve sales and staff motivation. I enjoy a challenge and found the prospect of running a large site in need of improvements to be very interesting and challenging for me. During this time I had to deal with Staff and client issues. My main duties were to run the Restaurant and kitchen and manage 8 staff, and to also manage a Costa Bar with 2 staff. During this time I had to deal with all staff training, accounts, stock taking, menu production, costings, cash handling, banking and any other tasks set out by my operations manager. I had to ensure production of a buffet style breakfast...

Floating Assistant Manger

Simmons Bakers

June 2004 - August 2004

My job was to be available to cover any branch where managerial assistance was required. This included holiday cover as well as support to other managers with staff issues in need of support. My role was to deal with staff, handle cash, banking and general duties to ensure that branches were running correctly. The work also included food preparation and customer service.

I was not doing this job long as I had an illness to deal with in my family in which I had to become a carer for a short time.

Police Head

Police Head quarters

November 2004 - August 2005

My duties were to clean designated areas and departments within the headquarters.

Branch Manager

Johnsons Cleaners

May 2000 - June 2004

I progressed through my career in dry cleaning with this company. I worked my way up the management ladder after working there for 6 months. My duties were to run the branch in the most productive way. I had to ensure targets were met and profits were made. I had ten member of staff working for me. I was responsible for rotas, cash handling, banking and all the daily figures. I dealt with customer concerns and the day to day workload. Other than my managerial responsibilities, I was the branch cleanologist as I am guilded in advanced dry cleaning technology. I was not a sit down manager, I did exactly what my team members did each day. This work included customer service, pressing and keeping the branch clean, tidy and well organised. I am an extremely organised person and enjoy implementing improved ways for doing tasks. I worked long hours at this branch to ensure all work was completed on time and to a high standard.

Personnel Officer/Receptionist

Welwyn Hatfield Council

January 1999 - June 1999

College work experience position

My main duties included typing, filing and photocopying. I also had to set up and organise in-house training courses for staff in all departments. The work also included updating notice boards in the building with training details and job opportunities.

On reception desk I had to deal with members of the public in person and on the telephone. My duties were to direct peoples enquiries to the relevant persons and departments.

Qualifications & Certifications

sir john newsom, welwyn garden city

oaklands college, welwyn garden city




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