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Sitanari - Data Entry - London, UK

Louis Sitanari

London, UK


I am a very down to earth and driven professional. My working life can be summarised as having worked in the service industry, local government and schools sector (Both public and private). Throughout my working journey I have managed, supported, worked together and ultimately delivered.


Data Entry

  • Full time
  • Part time
  • One time
  • Contract
  • Temp


I can enter data at a rate of 25-30 words per minute. I have an excellent accuracy record and pay attention to detail. I have aquired this skill over many years of working with data base systems in all types of environments entering data of varied nature

Work History

Business Development Manager

Badger Computer Services

May 2013 - July 2014

Engage with Education sector to build new school ICT support relationships through visiting, telephone and email.
- Prepare schools IT tender bids for ICT support identifying solutions that address the establishments needs
- Undertake ICT consultancy to existing school customers, identifying needs and recommending solutions. Also Provide general advice/guidance and undertake IT procurement
- Design and maintain marketing information for the schools and Education ICT sector
- Undertake email, post and social media marketing campaigns to promote the company's ICT support services
- Build relationships with key partners of schools and Education sector as well as the Schools ICT support industry

Temp Contract through Reed working as a Web Content & Design Officer

International Psychological Association

January 2013 - April 2013

I created a website structure in 4 different languages (Eng, SP, FR & GER), designed and applied content.

Temp Contract through Reed working as a Web Content & Design Officer

International Psychological Association

July 2012 - August 2012

I created a website structure in 4 different languages (Eng, SP, FR & GER), designed and applied content.

Schools ICT Support Manager

Self Employed

May 2010 - January 2012

I train schools in the use of their MIS systems. This includes procedures and functionality but also in relation to statutory requirements. I produce & distribute training material
- I support schools in the use of their MIS systems. This includes dealing with system problems as well as managing the set-up, security and users accounts of the system. I support both the Integris G2 and the Pearson e1 MIS and I am also an expert user of the systems.
- I manage a team of technical support specialists on a Helpdesk offering 1st, 2nd & 3rd line support to schools relating to Hardware/software, School Networks, Broadband Connectivity and London Grid for Learning MLE (Both On-site and remote systems are deployed)
- I negotiate with existing/new business partners for the procurement of ICT equipment to the Education Sector. I monitor prices and technology, set up volume licensing agreements ensuring Best Value. I assist and advise schools in ICT budget management and ICT strategy
- I provide advice & guidance to users on matters such as Software, Hardware, procurement, email & Internet policy and data security amongst others
- I manage & maintain an IT asset register, refresh program, warranties and software licences
- I manage SLA support contracts to schools, reviewing services provided, pricing and delivery. I pursue new and existing business maintaining relationships and establishing new business
- Project management of new ICT requirements (i.e. MIS migrations, Upgrades, Infrastructure)
- Construction of reports and analysis in relation to School data and budget monitoring

Schools ICT Support Officer, Duties

LB Enfield

July 2001 - April 2010

Duties as in Self Employment Status Above

Revenues, YTS & Student Grants - Admin

LB Enfield

February 1995 - July 2001

In all 3 permanent positions from Feb 1995 to July 2001, my main role was that of customer service. I was working on a Customer Call Centre/Service Desk dealing with incoming calls
I would deal with complaints, enquiries, offer advice and general information. All calls were logged and recorded
I would also assess customer’s entitlement to Council tax/Housing benefit, administer tests for the Youth Training Scheme, and assess entitlement for Student Grants and Student Loans.
I would respond to complaints, appeals and queries both verbally at the initial point of contact as well as in written form as and when the circumstances dictated.

Catering/Cleaning Dept -Temporary Admin

LB Haringey

October 1994 - February 1995

Summer Contract - Admin

Cyprus Popular Bank Ltd

June 1994 - September 1994

Store Manager

Macdonald's Restaurants Ltd

February 1989 - November 1993

Managing all aspects of the restaurant including Customer Service, Takings, Staffing, Payroll, Stock Control, Food & Hygiene, Health and Safety, Security, Training and Procedures

Qualifications & Certifications


Learning Tree International

Computer Studies

Southgate Technical College

Computer Studies

College of North East London

English, Maths & Computer Studies

Fortismere Secondary School

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