Zadarnowski - Receptionist, Contract Department Coordinator, Customer Liason - Perth, WA, Australia

Lorraine Zadarnowski

Perth, WA, Australia


Receptionist, Contract Department Coordinator, Customer Liason


Working without supervision, ensuring clients are provided with the most professional advice and assistance to have the best outcome for the job or service that they require. In addition confirming that service personnel have the correct tools and skills to fulfil their responsibilities to the client and the company.

Work History


October 2001 - December 2012

The position I held within this company was one of considerable responsibility as the assistant to the Director of Sales and Marketing.

➢ Maintenance of customer database (Framework) inclusive of service records and contract agreements.
➢ Design of specialised customer reporting documentation.
➢ Researching and completion of Job Reports, Quotations, Tendering documentation.
➢ General correspondence - liaising with clients and subcontractors.
➢ Processing of Service Technicians worksheets.
➢ Invoicing.
➢ Overseeing and scheduling of service department technicians.
➢ Archiving.
➢ Use of and general maintenance of general office equipment.
➢ Use of Microsoft Word and Excel and Access
➢ Opening and closing the business on a daily basis, holding the office keys and alarm codes required.
➢ Ensuring the day to day running of the office when the General Manager (Vanda Martelli) and the Director of Sales and Marketing (Ross Martelli) were unavailable.
➢ Assistant to the Director of Sales and Marketing.


➢ Answering Telephone (small switchboard).
➢ General filing, archiving and office duties.
➢ Sales Contract Management

Area Supervisor


➢ Scheduling of I store demonstrations.
➢ General filing, archiving and office duties.
➢ Issuing and logging of work equipment and sample stock.
➢ Demonstration of Clients products via in house training sessions.

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