Gilbert - English Speaker - Las Palmas, CN, Spain

Lorraine Ann Gilbert

Las Palmas, CN, Spain


English Speaker


My native language is English however I do speak basic Spanish. I am a good listener and excel at customer service.

Work History

Customer Service and Reservations / Trabajo en la oficina

Thomas Cook Atencion al

November 2007 - August 2008

Cliente y reservas Gran Canaria

Trabajo en la oficina

Mytravel - Departamentos de Reservas Gran Canaria

July 2006 - November 2007

I worked originally as a representative then went onto to work in the office. In 2006 I joined the reservations team this was making sure that ALL the reservations were sent to the hotels and made sure all new bookings had been allocated. Also assisting reps with change of accomodations

Trabajo en la oficina de Mytravel Atencion al Cliente Republica Dominicana

April 2006 - July 2006

Trabajo Oficina de Mytravel Atencion Cliente

Gran Canaria

November 2005 - April 2006

I used to organise activities and do quizzes I even made up a dance show which the customers really enjoyed

Oficina de Mytravel Atencion Cliente

April 2005 - October 2005


Trabajo Officina de Mytravel

January 2002 - April 2005

Atencion al Cliente

Guia de Airtours Kefalonia

April 2002 - October 2002

Entertainer / Animadora Puerto Rico, Gran Canaria

Gran Canaria

From January 2000

I worked for a tour operator until 2008 then I went to work as an entertainer in a hotel, where I played games and kept people generally entertained also listening to them, and have made many new friends through this job

Trabajo Oficina de Airtours al Atencion al Cliente

November 2000 - April 2002

Guia de Airtours Gran Canaria

March 2000 - November 2000

Guia de Airtours Almeria

November 1998 - March 2000

Guia de Airtours Turkey

April 1998 - November 1998

Antes en Inglaterra Enfermera de Dentista

Leyendo, Caminando

I enjoy reading books on my kindle and also enjoy walking as long as its not hilly!!

Qualifications & Certifications

Derwent Secondary Modern

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