Takchi - It Support - Sydney, NSW, Australia

Loretta Takchi

Sydney, NSW, Australia


It Support

Work History

Web Design (Studies)

Owner / operator

Truly Eye Beautify

• Professional make up for bridal parties and formals
• Consult client on various types of makeup and skin tones

Customer Service Officer

Optusnet Cable

• Assisting customers to achieve their outcome in an efficient and friendly manner
• Worked as part of a team to achieve monthly KPI's
• Display integrity on a daily basis by honouring all commitments with customers, and ensuring that the time used in this manner meets the customer's needs, as well as the needs of the business

Receptionist / Administration

Hiemann Industries

• Performed in a very high stress and challenging role, which required a variety of tasks and knowledge requirements to be met in a timely manner
• Assisted various departments in meeting their KPIs on a regular basis by managing my time in an efficient manner
• Utilised my knowledge of the office suite of products in order to process payments, invoices and otherwise ensure that all the needs of the business were met

Customer Service Officer / Help Desk Operator


• Exceeded KPI's and sales targets for the duration of employment
• Communicated with the customers using active listening skills and clear language to assist them with removal of their viruses over the telephone
• Educated and trained other staff members in the systems and processes that were used to ensure that the customers experience with the company was pleasant and beneficial

Qualifications & Certifications



Accounting / Bookkeeping





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