Italian Speaker, Lived in Italy for 12 Years, Great Cook, Enjoy Writing, Italian History, Outgoing


Although born and raised in Australia, I lived in Italy from 1999 to 2013. Prior to this I commenced my career in the travel industry moving quickly from a rail booking sector to a corporate domestice travel consultant in a customer service focused role. In 1999 I decided to dedicate a year to travelling and after having visited Italy I fell in love and decided to move there. Between 1999 to 2004 I married and dedicated my life to raising a young family. Thereafter I began tutoring privately which I developed a great passion and ambition for. I underwent some formal training in order to teach professionally and for the last 3 years have taught as an ESL Teacher both in a private school and in various local primary, middle and secondary schools in my area. I have moved back to my homeland with my husband and young family recently to allow my children the possibilty to experience the difference between these two cultures.

Work History

English Language Teacher

British Schools of English

October 2010 - May 2013

Formia, Italy
Working under the direction of Cambridge English exam coordinators preparing and assessing students of various age
groups on their language competency and developing teaching strategies based on learner difficulties or teaching
styles. Concurrently provided office administration assistance to the school director arranging all aspects of the
Cambridge examinations according to availability of examiners, locations and numbers attending. Processing data lists of examinees and informing and arranging payment deadlines to be submitted to Cambridge Universities within strict
deadlines. Occasionally responding to general inquiries from clients on phone regarding course information

Domestic Business Travel Consultant

American Express Business Travel

March 1995 - February 2000

Melbourne, VIC
Working as part of a team assigned various corporate
business clients to provide utmost customer service in all aspects of individual corporate travels such as flights,
accommodation, car hire and other personal needs. Data entry using galileo booking system and complying with personal client information in database. Attend product meetings for new services and products and worked in group
travel organising conventions, product launches and small scale meetings for corporate clients. Assigned staff training
duties to familiarise new team members to accounts and clients. Ensuring customer service was of a high level and specific customer needs were appropriately met working in accordance with American Express policies and quality
On the staff travel committee arranging weekends for staff travel to trial and assess customer services and products

Qualifications & Certifications

Advanced TESOL, TEFL & TESL Diploma

Australasian Teaching Academy

Advanced Certificate in Travel Operations

HALES College

Geoghegan College

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