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Zakar - Language Speaker - Stoke-on-Trent, UK

Livia Zakar

Stoke-on-Trent, UK


Language Speaker


I speak English, Slovak/Czech and Hungarian

Work History

Translator and European Customer Service Advisor

bet365 Group Limited

From March 2009

• Translate the website from English to Slovak language
• Make sure the deadlines and targets are achieved
• Complete in-play diary and marketing calendar
• Make myself familiar with company policies and procedures
• Provide good customer service
• Help out the Hungarian and Czech department if needed

Dispensing Assistant

Specsavers Opticians

February 2007 - March 2009

T. 01704 501944
Optical Dispenser

• Dispense (sell) all types of spectacle lenses (single vision, bifocals, varifocals, high-index, glass etc.)
• Provide exceptional customer service (Customer is most important)
• Continuous improvement of customer service
• Deal with problems
• Make sure replenishment is up to date
• Motivate my colleagues
• Ensure the day to day running of the practice is up to standard
• Deal with paperwork, NHS forms and NHS optical vouchers
• Cash up

Optical Assistant

Spex Express

September 2006 - February 2007

• Dispense single vision spectacle lenses
• Order frames and lenses from different laboratories
• Enter prescriptions and customers' details into computer
• Deal with paperwork - NHS forms and optical vouchers
• Provide excellent customer service

School Administrator

St Patrick's International College

June 2004 - September 2004

• Answer telephone enquiries about different courses and offers
• Deal with daily post
• Bring forward and file systems for both electronic and hard copy data
• Attend and minute meetings
• Deal with students and teachers
• Plan time schedules for teachers and students

English Teacher

Elendil language Studio

September 2002 - May 2005

• Teach English for individuals or groups for various age categories (4 -50 yrs)
• Focus on individual approach of students while teaching a foreign language
• Manage, review and plan the school's curriculum
• Organize different school activities
• Prepare students for school leaving examinations and language certificates (Cambridge Certificates, TOEFL, IELTS)
• Delegate tasks to students, check up on their work and ensure that progress has been made

Slovak- Hungarian- English Translator

European Management Consulting Institute

October 2002 - December 2004

• Translate documents, business contracts and e-mails from Slovak and Hungarian into English language and vice versa
• Ensure correct expression is translated into target language

Qualifications & Certifications

University of Presov, Slovakia

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