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Mutare - Airport Ground Crew - Derby, England, UK

Lisa Mutare

Derby, England, UK


Airport Ground Crew

Work History

I have had previous work experience in a hair dressing establishment as part of my year 11 work experience. I found this experience very interesting ad was able to take with me skills which have helped me gain employment throughout the years. I built up a lot of confidence whilst working which made me more comfortable whilst working which I feel made the customers more comfortable approaching me for any queries. This job required me to do tasks such as:
*booking appointments
*answering phones
*greeting customers
*working the computer systems

I also previously worked within a market research company as one of the telephone advisors. This job required me to contact clients and gather information on their experience with the companies that we were calling on behalf of. These companies included motor companies, housing associations, banks and insurance companies. This job I feel equipped me with skills such as
*effective and clear communication
*problem solving
*time management
*reaching targets
My most previous job was with a marketing events management company called Thinking Forward Events. This job required me to meet and greet approximately 300 people a day and promote a product for our clients and make some sales. I have found that through working here I was able to pick up extremely good communication skills which have benefited me greatly. I am now able to approach customers with confidence and build a relationship with them where they are able to trust me and see that I am a very genuine person.

Qualifications & Certifications

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