Clerical Secreterial Data Entry Customer Service
Clerical skills are 75 words per minute, filing, faxing and computer program working knowledge. Programs are: Word 7.0, Excel, Powerpoint, Lotus, Word Perfect, OpenOffice4.321, QuickBooks, Microsoft Access.
Working knowledge of 4 - 6 telephone line phones including transferring, holding, call forwarding, call waiting and all other functions.
Customer Service to answer questions once trained in any area of business.
October 2010 - November 2010
Verify and prepare paperwork for shipment of spices via various outside trucking companies as well as in house trucking. Answered and directed incoming calls. Prepared deposits slips for bank deposits and record keeping for accounts receivable. Clearing all paid invoices. Typing, filing and general office procedures.
RAY CATINA MOTOR CORP
July 2010 - October 2010
Assisted customers in the repair of vehicles by informing the proper personnel of their arrival and their mechanical issues. Billing of all charges incurred for repairs completed.
Responsibilities included taking orders and entering into computer system. Answered and directed all incoming calls. Accounts receivable, typing, filing and general office procedures.
MAXIMUM QUALITY FOODS
Taking merchandise orders via fax or phone. Order entry. Verify price and availability on all inventories. Check in drivers. Match manifest paperwork to invoices.
Various temporary positions performing secretarial duties.
Answered and directed all incoming calls. Scan delivery receipts into data base. Typing, filing and general office duties.
Answered and directed all incoming calls. Opened and distributed all incoming mail. Typing, filing and general office duties.
Obtained charges from body shops for all accident related automobiles being picked up. Contacted impound yards and Police departments to inquire as to paperwork needed to pick up automobiles. Gathering of said paperwork and attach to towing requests.
Responsibilities included daily intake of phone calls from franchisees of 7-11 stores in the New Jersey/New York area. Dispatching service technicians to repair equipment in stores. Dispatching various people from outsourced companies to perform non-contract work such as paving, light construction and painting.