Dore - First Aider - Blacktown, NSW, Australia

Lisa Dore

Blacktown, NSW, Australia


Qualified First Aid Trainer and Assessor conducting on-site courses across the Sydney and Metropolitan areas including Wollongong, Blue Mountains and Central Coast. I also offer customised courses focusing on your most common workplace injuries. I have nine years experience in training and assessing and am passionate about delivering high quality training.


First Aider

Work History

Trainer and Assessor/ Owner Operator

From July 2012

• First aid trainer and assessor (CPR, apply first aid, advanced resuscitation; manage first aid in the workplace, white card, asthma and anaphylaxis).
• Work Health and Safety trainer
• Contract trainer
• Sole Trader

Training Manager/ Trainer and Assessor

Uneedit Supplies Pty Ltd

November 2006 - July 2014

• Conduct training and assessment under AQTF and Australian Resuscitation guidelines.
• Management of first aid training and customer enquiries.
• Design and implementation of customised courses to meet client needs.
• Writing training syllabus in line with AQTF and Australian Resuscitation Council standards.
• Processing training documentation in a timely manner while paying close attention to detail and accuracy.
• Designing, conducting and managing OH&S risk assessments for companies (Centrum
Printing/ DHL/ Mars Food).
• Developing policies and procedures to reduce likelihood of litigation and ensuring continuity of business.

First Aid Trainer and Assessor


April 2005 - October 2006

Conducting first aid courses in Apply and Advanced first aid techniques as per AQTF and
Australian Resuscitation guidelines.
• Managing OH&S at training venues to ensure the health and safety of participants.
• Processing training documentation in a timely manner. Attention to detail and accuracy.

Sales Representative

Mrs Macs Pty Ltd

April 2004 - April 2005

• Managed South western and western Sydney schools with implementation of new products in line with new healthy school canteen criteria.
• Trained employees on use of PDA (personal data equipment) to ensure accuracy of customer
• Generated monthly SWOT reports.
• Client-Business relationship building using cost effective techniques.
• Performed various clerical duties to harmonize office work-flow, increase productivity and communication.

Team Leader

Cumberland Newspapers / News Advantage

October 1997 - April 2004

• Support, coach, train and manage various teams of sales representatives to achieve individual, and company targets and objectives.
• Implemented individual Key Performance Indicators in line with the business requirements.
• Plan, design and implementation of customer service training course to improve
communication and service levels.
• Conducted sales training of new inductees.
• Conducted regular team meetings.
• Generated weekly and monthly reports for Management.
• Conducted regular performance reviews with team members.

Qualifications & Certifications

The First Aid Training Company

TAE40110 Certificate IV in Training and Assessment

Australian Training College

TAFE NSW South Western Sydney Institute

TAFE NSW Western Sydney Institute

TAFE NSW Western Sydney Institute

TAFE NSW South Western Sydney Institute

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