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Carson - Customer Service - Buffalo, NY, USA

Lindsey Carson

Buffalo, NY, USA


Customer Service

  • Full time
  • Part time
  • One time
  • Contract
  • Temp


Hello my name is Lindsey I'm a stay at home mother with nothing but time. I'm hard working,dedicated, and a fast learner

Work History

Customer service

General work experience

December 2012 - April 2013

Lindsey a. carson
309 Highgate Avenue ¿ Buffalo, NY 14215 ¿ (716) 462.3542 ¿

Core Competencies

• 3 Years Customer Service Experience
• 2+ Years Cashier Experience
• Typing 45 WPM
• Microsoft Office: Excel, Word, PowerPoint; Outlook
• Microsoft Windows Proficiency
• Debt Recovery

• Inbound and Outbound Telephone Support
• Customer Retention & Conflict Resolution

Professional Experience

MACY’S – Buffalo, New York
Cosmetic Counter Manager​​​​​ ​ 12/2013 – Present

Key Responsibilities:
Promoted from Fragrance Ringer to Cosmetic Counter Manager after only a month of employment
Responsible for cross sales, recommendations and remaining educated on techniques, new products and various product lines
Responsible for cashier and customer service duties and accurately balancing cash drawer after each shift.

MUELLER SERVICES – Buffalo, New York
Telephone Services Representative​​​​​ 04/2012 – 06/2012

Key Responsibilities:
Was responsible for both inbound and outbound lines speaking to clients in order to update insurance policy information
Answered questions related to policies and made cross sells when applicable

WILSON FARMS— Buffalo, New York
Cashier ​​​​​​ ​​ 03/2011 – 01/2012

Key Responsibilities:
Responsible for general cashier duties, servicing each customer in a timely manner while providing a high level of customer service
Accurately balanced cash drawer after each shift
Processed money orders, lottery tickets ascertained customer’s overall needs
Remained knowledgeable of current promotions, store policies and security practices

USA READERS — Buffalo, New York
Sales and Telemarketing Representative​​​​ 12/2011 – 01/2012

Key Responsibilities:
Responsible for making calls to business owners and decision makers to offer magazines and other publications
Remain knowledgeable on the various categories to offer magazines appropriate to their possible needs as well as their

Qualifications & Certifications

Erie community college

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