Brown - Receptionist Administrator - Acton ACT 2601, Australia

Lindsaye Brown

Acton ACT 2601, Australia


Receptionist Administrator


Front desk reception, answering switchboard, meeting visitors, general clerical duties, data entry, word processing, Excel, MS Word, Outlook

Work History

not in paid employment

Accompanied my husband in his role as Naval Advisor, Australia House, London.

January 2011 - December 2013

Activities undertaken whilst in London:
Committee Member of the Naval Attaches Ladies Association (NALA)
Coordinator of the NALA English Conversation Group
Member of the Australian Women's Club (London)
Participated in the British 10km Run (2011 & 2012) in London to raise funds for the
Commonwealth Countries League (CCL) Education Fund ( CCL's aims are to promote the education and advancement of women throughout the
Commonwealth as a contributory factor in the alleviation of world poverty)
Walked 800kms on the Camino Frances Pilgrimage route across northern Spain from St Jean Pied de Port to Santiago Compostela.


CENTRE FOR CONTINUING EDUCATION, Australian National University, Canberra, ACT.

December 2008 - December 2010

• Greeting visitors and clients to the Centre and answering the telephone
• Processing enrolments and course fees and creating tax invoices
• Providing course confirmation and information to students
• Preparing daily and weekly cash balances & banking
• Preparing course certificates of completion
• Updating database files
• Providing information of a general nature to enquiries relating to Centre activities and redirecting enquiries to appropriate person as necessary
• Collation of major mailing lists for bi-annual course guide mail-outs
• Following up on payment details and unconfirmed enrolments
• Preparing and processing credit notes, as necessary
• Issuing parking permits to course participants
• Issuing keys to tutors and follow-up return of keys
• Assisting tutors with photocopying and other administrative matters
• Processing stationery orders and maintaining stores for the office and classrooms
• General clerical duties - filing, photocopying, faxing, label printing
• Maintenance of reception area display shelves containing course information
• Replenishing photocopier and fax paper
• Higher duties, as required
• Using MS Word, Excel, Outlook, eftpos and CMS database



February 2008 - March 2008

Human Resources Administration Assistant (Temporary)

DEPT OF PRIMARY INDUSTRIES AND RESOURCES Minerals & Energy Division. Strategic Services. Adelaide

March 2008 - September 2008

• Receiving, preparing and processing documentation related to the advertising of vacant positions.
• Preparing recruitment correspondence such as acknowledgement of application received, successful and unsuccessful letters
• Providing advice and information to clients on recruitment and selection processes, information and documentation
• Processing leave forms and updating leave spreadsheet
• Processing training course application forms
• Reconciling time sheets
• Checking human resources related documentation prior to forwarding to Employment Services branch for processing
• Utilising CHRIS database to check and update staff details
• Creating computer files and general clerical duties, as required
• Computer systems: MS Word, Excel, Outlook, CHRIS, Intranet

Receptionist/Switchboard Operator

AAMI, ​​Adelaide

March 2006 - December 2007

One of three switchboard operators answering and directing incoming telephone calls,
Greeting and directing couriers and office visitors,
Opening, sorting and distributing incoming mail,
Processing and recording outgoing mail,
Typing letters and other documents, as required,
Recording mail statistics onto a spreadsheet,
Checking policy and claim details on the in-house database,
Locating home claim files and matching with incoming documentation,
Filing home claims files,
General clerical duties (faxing, photocopying etc), as required.
Computer systems used: AAMI database, MS Word, Excel, Outlook

Clinic Receptionist (Temporary)


July 2005 - December 2005

Meeting and greeting all visitors to the clinic,
Advising and assisting visitors on the completion of screening documentation and screening procedures,
Checking radiographers documentation post screening,
Preparing files for daily courier collection,
Preparing files and labels for future screenings,
Using the database for screening bookings and file updates,
Organising linen collection and processing deliveries,
General office duties, as required
Computer systems used: In-house appointment system, MS Word, Outlook

Recruitment Consultant and Administrator


March 2003 - June 2005

Duties: All aspects of temporary and permanent staff placements, including:
• liaising with client companies regarding their staffing needs,
• account management, business development and marketing,
• candidate search on in-house database,
• preparing job descriptions, job advertisements and resumes,
• screening, testing and interviewing applicants,
• conducting reference checks,
• preparing quotations and calculating pay and charge rates for job placements,
• payroll administration for temporary placements,
• utilising MS Word, Excel, e-mail, and in-house databases and skills testing systems,
• general clerical and administrative duties.
• Computer systems used: In-house database, MS Word, Excel, Outlook

Administrative Assistant to Personnel Manager (Temporary)


March 2001 - November 2002

Administrative duties relating to recruitment of overseas doctors and hospital staff, including:
• preparing job advertisements, job descriptions and recruitment letters,
• organising immigration and work permit documents,
• logging applications into the recruitment database,
• arranging interviews,
• processing employment contracts
• assisting the Personnel Manager with day to day human resource matters,
• assisting the Recruitment Officer in the recruitment of nursing and general employees,
• assisting the Director of Operations with human resource matters, as required,
• preparation of various statistical reports,
• organising and conducting Exit Interviews,
• organising bi-monthly Induction Seminar for new employees,
• organising the placement of temporary employees,
• minute taking and preparation of documents for various meetings,
• member of the Co-ordinating Team responsible for organising the annual Job Shop,
• member of the Childcare Committee,
• operating MS Word, Excel, e-mail and the in-house recruitment database,
• various clerical duties as required

Recruitment Consultant and Administrator


January 1988 - February 2001

Duties:​​ As above for Integrity Staffing

Qualifications & Certifications

Methodist Ladies College, Western Australia

Personnel Administration and Industrial Relations

Curtin University

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