Makoni - Training Facilitator - Harare, Zimbabwe

Lindiwe Makoni

Harare, Zimbabwe


Training Facilitator


I have been a teacher for more that 11 years have a diploma in training management and 18years experience in senior management positions

Work History

Head Europe and Americas Destination Marketing

Zimbabwe Tourism Authority

From March 2013

1. Develop Market specific Strategies
2. Promote the destination in source markets
3. Management of participation by the Industry in international
Travel shows
4. Coordinate and supervise recruitment of buyers to Zimbabwe
5. Resource allocation and management of staff
6. Finance management and budget control

Head Domestic Tourism Marketing

Zimbabwe Tourism Authority

January 2011 - February 2013

1. Implementation of marketing programmes as per national marketing strategies
2. Development, production and distribution of appropriate collateral for the regional offices
Coordinate planning, development and investments into the regional offices.
3. Regional statistics
4. Coordinate registration of Designated Tourist Facilities and
Enforcement of the Tourism Act.
5. Coordinate Human Resource Development programmes in all regions.
6. Report writing weekly, monthly, quarterly, and annually.
7. Levy collection and other revenues due to ZTA.
8. Financial and asset Management.
9. Human Resources management.
10. Co-coordinating and promoting sustainable tourism investment and development activities in all regions
11. Promoting Community Based Tourism Enterprises (CBTs).
12. Formulating marketing strategies to market Gonarezhou National Park and its environs (part of Great Limpopo Transfrontier Park-GLTP) as a preferred tourist destination.
11. Facilitating easy flow of tourist traffic at entry and exit points in conjunction with relevant authorities.

Head Events

Zimbabwe Tourism Authority

July 2010 - September 2011

(Reporting to the Chief Operating Officer)

1. Coordinating Zimbabwe Tourism Authority events at national level
2. Mobilising participants to ensure the required attendance to all programmes organised by Zimbabwe Tourism Authority.
3. Compiling financial and narrative reports and providing an update on the national events as held by the events department.
4. Crafting project proposals on events to be held by Zimbabwe Tourism as dictated by the operating environment and necessity in the tourism industry.
5. Packaging Information, Education and Communication(I.E.C) material relevant to the events hosted by the events department
6. Supervision of all the secretariat members in the events management Department and liaising with the Human Resources Department on issues to do with the employees welfare.
7. Reporting to the Chief Operating Officer on all activities in the department.
8. Processing payments for service providers in all the events.

Assistant National Coordinator

Zimbabwe Tourism Authority

July 2008 - July 2010

2010 Secretariat (2010 FIFA
World Cup Project)

1. Arranging logistics on behalf of the national coordinator as required by the situation.
2. Stand in for the National co-ordinator as delegated or during his absence
3. Processing payments for transactions made by Zimbabwe Tourism Authority
4. Custodian of organisational assets at the head office.
5. Analysis and development of tourism policy documents.
6. Developing tourism plan documents & strategic frameworks for various projects for 2010.
7. Facilitating development of community-based tourism enterprises (CBTs).
8. Carrying out market research Fan parks.
9. Advising on opportunities for 2010 world cup. Monitoring and updating tourism economic indicators and data analysis.
10. Creating awareness of the importance of tourism through workshops, road shows, seminars etc.
11. Advising on project proposals and appraising tourism projects.
12. Producing quarterly and annual plans.

Community Services Officer

Ministry of Justice

May 2008 - July 2008

1. Rehabilitating ex-convicts and reintegrating them to their communities
2. Provide counselling and psycho-Social support and HIV/AIDS awareness to inmates, so as to maintain their humanity during their jail terms
3. Crafting concept notes to promote the social well being of inmates and improving their welfare during and in the aftermath of their jail terms
4. Producing periodic reports on all activities of the Community Services Department.
5. Lobbying the ministry and other policy makers on methods to improve the facilities and welfare for prisoners.

Acting Education Officer (Sport)-Head Office

Ministry of Education

January 2007 - April 2008

1. Encouraging the use of sport as an empowerment tool, health enhancer and awareness tool to critical issues in the community
2. Fighting stereo-typed views about sports as a mere leisure and a detriment to academic excellence.
3. Source sponsorship for all sporting disciplines in the region in liaison with the national office.
4. Coordinating district sports officers in promoting sports in their respective areas.
5. Reporting to the national office about the sporting programmes in the region.
6. Developing the Ministry's Strategic Plan documents and assisting the Ministry's Departments and Parastatals in the implementation of strategic plans.
7. Training Ministry and Parastatal officials on development of strategic plans and client charters.
8. Liaising with relevant offices on all technical issues associated with Sports, Arts and Culture.
9. Monitoring the implementation and progress of various Sporting and Arts programmes.


Catholic Relief Services

Strive Project

District Schools Cricket League Secretary

Zimbabwe Cricket Union-Harare District

Networking and Support

Hatcliffe District AIDS Action Committee (National AIDS Council of Zimbabwe)

Data Capturing Officer

Duties: Capturing and analysing quantitative data using SPSS.

District sports coordinator- Harare Province

Ministry of Education

1. Liaising with schools on all technical issues associated with sports, Arts and Culture.
2. Compilation of monthly, quarterly and annual reports.
3. Monitoring and evaluating implementation of various sporting and cultural programmes.
4. Training ministry officials and schools on development of strategic plans and client service charter.

High School Teacher

Chitandara Secondary School

Subjects: Guidance and Counselling and Geography

Geography and Sports Teacher

Mkwasha Secondary

National committee member

Sports Recreation Commission

Qualifications & Certifications

Project Management

University of Zimbabwe


Women's University in Africa


Belvedere Technical Teachers College

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