Data Entry Worker
- Full time
- Part time
- One time
16 plus years of 10 key
Wells Fargo Bank
• Responsible for supporting customers with regard to all financial services including; Checking, Savings, Money Market Accounts, CDs, Credit Cards, Loans, etc.
• Received "escalated calls" that required detailed documentation and follow-up.
• Handled dispute resolution, such as ATM and check card fraud claims
• Experienced in selling to customers' needs by promoting and cross-selling the Bank's products and services.
• Enrolled customers in new services such as overdraft protection, online banking, direct deposit and credit cards.
• Handled regulation "E" Disputes (point of sale and electronic fund transactions)
• Generated leads for lines of credit, merchant payroll and business insurance products