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Vasquez - Data Entry Worker - Sacramento, CA, USA

Linda Vasquez

Sacramento, CA, USA

Services

Data Entry Worker

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Summary:

16 plus years of 10 key

Work History

Customer Care

Wells Fargo Bank

Client Relations
• Responsible for supporting customers with regard to all financial services including; Checking, Savings, Money Market Accounts, CDs, Credit Cards, Loans, etc.
• Received "escalated calls" that required detailed documentation and follow-up.
• Handled dispute resolution, such as ATM and check card fraud claims
Sales

• Experienced in selling to customers' needs by promoting and cross-selling the Bank's products and services.
• Enrolled customers in new services such as overdraft protection, online banking, direct deposit and credit cards.

Merchant Services
• Handled regulation "E" Disputes (point of sale and electronic fund transactions)
• Generated leads for lines of credit, merchant payroll and business insurance products

Qualifications & Certifications

elk grove high school

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