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Creating Customer Data Bases and inputing their information in order to create cusotmized reports ad invoices.
Customer Service Representative
Apollo General Insurance Agency, Inc
December 2012 - July 2013
Retrieved e-mail and fax requests for issuance of Certificates of Insurance to companies that provide demolition, construction and industrial services throughout the United States. Verified compliance and coverage with underwriters and their assistants before issuing Certificates of Insurance and Endorsements. I provided support to underwriters and their assistants in collecting and organizing policy information into customer files. Was assigned to various projects which required retrieval and research of archived files. Answered phones and distributed incoming mail.
Field Court Researcher
May 2012 - March 2013
*Reviewed and researched files from various courthouses to provide probate information for law and real estate firms. Entered data from my home office and transmitted
via e-mail to the main office in Long Beach, CA.
Michael's Stores, Inc
October 2011 - February 2012
*Cheerfully assisted customers in finding merchandise to match their projects and answer questions. Duties also included front store register back-up, stocking
merchandise and maintaining neatness and organization on store floor.
Enumerator PD: 38
U.S. Census Bureau
Seattle Regional Office
April 2010 - May 2010
*Collected decennial statistics of the local population and housing as well as social and economic data for use by the Federal Government, businesses and industries, and various other public and private organizations through either personal or telephone interviews.
Westaff Corporate Office
January 1993 - June 2000
(This company has been liquidated)
Walnut Creek, CA
Supervisor: Dana Brock (925) 945-0875
From: Jan. 1993 To: June. 2000
*Westaff Corporation was a country-wide job placement agency. As a Report Specialist in our corporate office, I was able to meet and exceed clients' individual needs with customized billing invoices created to their specifications. I presented quarterly reports for review and
provided excellent support for our individual office sites nationwide. I happily sometimes traveled to our customer's office to provide these reviews in person. Also shared
receptionist duties with my team.
Data Entry/Sales Support
January 1986 - January 1993
*Performed multiple clerical tasks to provide support for sales staff for this
company that sold pipes, valves and fittings to various
industrial companies including local refineries.
Provided Purchase Orders for sales staff, also researched throuugh
archived files to resolve issues.
Quickly and accurately entered incoming orders into database.
Flexibility being important I also served as a receiving and inventory
clerk. Receptionist duties were included.
Jupiter Systems (Company relocated)
January 1983 - October 1986
Alameda, CA 94501
Supervisor: Jon Peddie
From: Jan. 1983 To: Oct. 1986
*Proficiently performed multiple shipping/receiving duties for an upstarting computer graphics company:
Packed and shipped computers and parts to effectively meet deadlines.
Received inventory for assembly of computers.
Took an Export Procedures course in order to meet the standards necessary to provide legal paperwork for shipping of computers and parts nationwide and internationally.
Responsible for periodic inventory of warehouse supplies.
Qualifications & Certifications
John Swett High School
Export Procedures Academy
The Bryman School
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