Letten - Japanese Speaker - Melbourne, VIC, Australia

Linda Letten

Melbourne, VIC, Australia


Japanese Speaker


Fluent and literate, technical translating and interpreting experience. Business level Japanese. Experienced in high level negotiations

Work History

Office Manager

SSRG Pty Ltd

From May 2011

Office Management
• Management and maintenance of all aspects of the Melbourne Office
• Procurement of supplies and requirements for multiple and remote sites
• Daily liaison with QLD Operations Manager and assistance with any requirements for mine site and FNQ Office
• Daily liaison with Store Managers of café/general store and petrol station businesses in Far North Queensland.
• Accounts Payable and Accounts Receivable and daily liaison with external accountants
• Management of corporate apartments in Melbourne and QLD and maintenance of apartments and calendars
• Completed fit-out and renovation of Melbourne Office
• Liaison and co-ordination with body corporate, building and security managers, real estate agents, utilities suppliers, cleaners, maintenance personnel, corporate visitors, potential investors and assistance with arrangements and meeting organization as required.
• Support the Business Principal in conjunction with the PA including executive assistance, document preparation, diary management, meeting preparation and travel arrangements.
• Vehicle/equipment maintenance issues/requirements
• Allocation and management of security codes and swipes

Human Resources
• First point of contact for any HR, OH&S, Work Cover, and safety issues within the organisation
• Developed HR documentation, processes and procedures for employees and contractors across multiple entities, sites and states
• Establishment of paper and electronic records for all staff and maintenance of records
• Training of staff and management on EEO and sexual harassment polices and Worksafe requirements
• Collation of monthly timesheets and invoices for company accountants for staff/contractor payments
• Liaison with accountants regarding monthly payments, leave entitlements, payroll tax, superannuation, and Child Support payments
• Collaboration with Operations Managers on the creation of the Safety Induction Handbook for FNQ mine
• Submission of Work Safe Incident Reports and Work...

Team Assistant/Technical Translator-Interpreter

Toyota Technical Center

October 2007 - May 2011

• Bilingual administrative support and coordination for the Japanese General Manager for the Toyota Electrical Engineering Department and Software Team Manager
• Management of Software Group translation projects
• Conducting all team purchasing including setting up a Greentree Status Spreadsheet to track requisitions and purchases and to follow-up through payment
• Liaison between local and Japanese team members and management;
• Identification of issues and establishment of processes and procedures for role in coordination with management and colleagues
• Translation of highly confidential, highly technical software documents, company reports, policy documents, emails, weekly and monthly reports as required
• Interpreting for weekly televised conferences for Software Team with Japan, one on one conferences, company executives and visitors as required, and telephone calls to Japan for Engineers
• Travel Arrangements for Management and Team members as required - domestic and international

Bilingual Call Centre Agent

Japan Team

October 2006 - May 2007

, Sales Force, Carlton
• Handling inbound calls in English and Japanese including sales, customer service inquiries, requests and complaints from Australia, Japan, Malaysia, New Zealand, Singapore and the USA
• Conducting outbound calls to passengers to advise of delayed, disrupted and cancelled flights - handling customer objections, advising of options and re-accommodating passengers
• Temporarily seconded to Team Development to source, create advertisements for, and assist with the recruitment of prospective bilingual applicants via Japanese internet and print-based media
• Screened applications and conducted telephone, individual and group interviews in Japanese and English, participated in the selection of candidates, advised candidates of the outcome of the process and applied applicants to the company's database

Qualifications & Certifications

Lowther Hall, AGS

Asian Studies Program

La Trobe University


University of Hawaii at Manoa

Asian Studies

Australian National University

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