Haddaway - Customer Service Manager - Barataria, San Juan, San Juan-Laventille, Trinidad and Tobago

Linda Haddaway

Barataria, San Juan, San Juan-Laventille, Trinidad and Tobago


Ms. Linda Haddaway-BS Management

Linda Haddaway is a competent Business Trainer in the field of customer Service, Marketing and General Management.She has over twenty years' experience in various jobs in the retail sector where she developed a keen passion for customer service, training and coaching.

Linda had always been passionate about education and so this very intellectual side of her led to her pursuing and attaining a Bachelor of Arts Degree with Honors in Business Management from Anglia Ruskin University London in 2011. This is her most recent accomplishments but it joins several certificates and diplomas some of which include Building Supervisory Effectiveness, Telesales Training, Microsoft Office Specialist, Professional Telephone Etiquette, Beyond Service Excellence, Customer Service Excellence, Long Term Business Planning and The Telephone Challenge.

Ms. Haddaway has conducted several interventions for courts- now called Unicomer in the area of Customer Service. She was given an award for her invaluable contribution to the 105th Anniversary project of Courts- in 2001. She has excellent people skills and can address complex situations.

Linda grew up in East Trinidad- Sangre Grande. She currently lives in Valencia with her two children.


Customer Service Manager


I have been in Customer Service for over fifteen years (15) I am very passionate about serving people; I am a solutions-driven person who understands business needs hence the reason I was able to save the companies I worked for millions of dollars.

Work History

Membership Marketing Managetr

PriceSmart Clubs (TT) Limited

December 2011 - April 2013

At PriceSmart I was the Membership Marketing Manager with a great deal of responsibility and challenging role, as the Membership Manager my main focus was to increase the membership at the branch where i worked and had to do a lot of out door promotions in order to draw the people to sign up for a PriceSmart membership card, plus many other in office duties.

Consumer Charter Officer

Unicomer (Trinidad) Limiter (formerly Courts)

March 2002 - September 2006

My role at Unicomer was a role of many as stated, hence the reason I am unable to go into details, but I can say it was really a great experience, in Customer Service, Marketing, Front Office, Customer Care, Consumer Charter Officer etc.

Many: Customer Service Representative, Front Office Assistant, Marketing Clerk, Consumer Charter Officer, Team Leader

UNICOMER (Trinidad) Limiter formerly Courts (Trinidad) Limited

September 1999 - November 2011

Qualifications & Certifications

Business Management

Anglia Ruskin University (London)

Bachelor of Arts

Anglia Ruskin University (London)

St. Mary's College and Central School of Commerce

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