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Baldwin - Video Mystery Shopper - Sheffield, UK

Linda Baldwin

Sheffield, UK

Summary

6 years working with The Chesterfield Centre, a language school based in Madrid.

2 years working with SILC en France, a language school based in Angeloume, France.

5 years written reporting Mystery Shopping with around 50 different companies.

5 years merchandising for around 25 different companies.

5 years Auditing for around 15 different companies.

Services

Video Mystery Shopper

Summary:

Covert Mystery Shopping using Kit PV500 Evo and BU18 button camera. All industries served, including Automotive, Retail, Hotel and Hospitality, Banking, Nursing and Residential Homes. Excellent way to see exactly what your clients and customers see and experience from your employees and a great way to help train your staff and employees to become better salespersons and deliver excellent customer service.

Work History

Video Mystery Shopper

Freelance

July 2011 - July 2011

Mystery Shopping

International Service Check

January 2011 - January 2011

Mystery Shopping, mostly Banks, Building Societies and Estate Agents.

Mystery Shopper

International Service Performance Group

January 2011 - January 2011

Mystery Shopping, mostly Banks and Building Societies.

Mystery Shopper

Bare Associates International

August 2010 - August 2010

Mystery Shopping, mainly Testing Centres

English Coordinator

SILC in France

January 2010 - January 2010

Matching French students to English families, arranging for French students to live with an English family and spend from 3 days to 4 weeks learning English and sightseeing, arranging for students to receive English lessons either one to one or in small classes, English lessons from qualified TESOL/TEFL teachers and other activities related to their experience.

Mystery Shopping

Corporate Research International

January 2010 - January 2010

Mystery Shopping, Private Residential /Nursing Homes

Online Mystery Shopper

eDigital research

February 2009 - February 2009

Online Mystery Shopping using laptop, pc, smartphone, iphone.

Auditor

UKIMS ltd

February 2008 - February 2008

Auditing, Merchandising and Mystery Shopping, mainly retail outlets.

English Coordinator for the Chesterfield area

The Chesterfield Centre

January 2007 - January 2007

Matching Spanish students to English families, arranging for trainee Spanish teachers to spend some time working in an English school as part of their ongoing training to be an English teacher in a Spanish school, arranging for Spanish students to live with an English family and spend up to an Academic year in an English Secondary or Primary school, arranging for students to receive either one to one or in small classes, English lessons from qualified TESOL/TEFL teachers and other activities related to their experience.

Projects

Covert video mystery shopper

Video mystery shopping

Qualifications & Certifications

"O" Level

Hastings High School for Girls

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