Durban, KZN, South Africa
Policy Servicing, Administration, Customer Services, Investigating And Problem Solving.
I have 6 years experience as a policy servicing administrator. I have dealt a lot with the BMW dealerships assisting with the completion of the Top Up Credit life policies for short term insurance. Dealerships I have dealt with rather than BMW are Nissan, Kia Motors and BB Auto to mention a few. My daily job was to capture new business, investigate and resolve queries on New and old business, assist with customer services and some administration work like faxing, scanning and printing of fulfillment to be posted to the client.
CLERK: Financial Administration
Life Insurance Industry
From May 2014
September 2013 - April 2014
• Attend to all incoming calls
• Make follow ups on client's queries
• Work without supervision
Policy Servicing Administrator
Top Up and Credit Life
January 2006 - May 2012
• Data Capturing, Filing, Scanning and faxing
• Investigating and resolving queries on policies new and old business
• Renewals, Cancellations/ Amendments, fulfilments, Ad hoc
Assupol Life Holdings
ILA Demutualisation (Temp)
Qualifications & Certifications
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