Johnie - IT Consultant - Chennai, Tamil Nadu, India

Lija Johnie

Chennai, Tamil Nadu, India

Services

IT Consultant

Work History

• Worked as a Sr. Associate for Email/Chat support at Redisolve Software Pvt. Ltd, Alwarpet, Chennai.
• I have about 2 years experience in Non-voice (Email/Chat support). It's an International process which deals with all the countries.


JOB PROFILE:

Effective chat support - Handling and monitoring chats. Chats are based upon queue knowledge like technical, general, order status, etc.

Email support - Effective communication via email and resolving customer's query at customer's satisfaction.

Highlights:

* Fast learner and team worker.
* Smart and effective worker.
* Capacity of doing 35 mails per hour with 100% quality
* Always willing to give my 100% in everything I do and will not give up until the completion.

Qualifications & Certifications

Software Engineering

Apollo Arts & Science College

S.S.G.Hr.Sec.School

R.R.V Matriculation School

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