• Worked as a Sr. Associate for Email/Chat support at Redisolve Software Pvt. Ltd, Alwarpet, Chennai.
• I have about 2 years experience in Non-voice (Email/Chat support). It's an International process which deals with all the countries.
Effective chat support - Handling and monitoring chats. Chats are based upon queue knowledge like technical, general, order status, etc.
Email support - Effective communication via email and resolving customer's query at customer's satisfaction.
* Fast learner and team worker.
* Smart and effective worker.
* Capacity of doing 35 mails per hour with 100% quality
* Always willing to give my 100% in everything I do and will not give up until the completion.
Qualifications & Certifications
Apollo Arts & Science College
R.R.V Matriculation School
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