Collard - Paralegal Collections - Edenvale, South Africa

Liesl Collard

Edenvale, South Africa

Summary

I have enjoyed being actively involved in the legal industry for the past twenty years. The legal positions that I pursued ranged from: Legal Secretary-Litigation, Legal Secretary-Collections, Para-legal Collections and Legal Collections Manager. I have been on a four year sebaticle in lieu of my daughter requiring Remedial Schooling. I subsequently started my own after care programme for Private and Remedial Schools to assist our children's needs. I am currently looking to resume mornings' employment within the legal Industry or as needed in any legal Department. My attributes are -strong leadership skills
Excellent communication skills both written and verbal
Accurate and fast typing
Honesty and integrity
Sense of urgency
Performance driven
Meticulous and Operational
Committed and Loyal Team Player
Microsoft Office Suite

Services

Paralegal Collections

Summary:

Legal Industry Collections, Litigation for the past 20 years. Secretarial, Paralegal and Managerial. Attorneys and Financial institution.

Work History

Legal Collections Manager

Name Change

May 2002 - April 2009

INFINEX FINANCIAL SERVICES
Financial Provider - Loans
Legal Collections Dept
Employment period: May 2002 to 30 April 2009 (7 yrs)
Position Held: Legal Collections Manager

Staff: Outsourced Collections/Administration Orders /Debt Review
2 Supervisors
5 Legal Processors
1 Filing Clerk
1 Driver

Main Job Functions:
• To implement an effective work/organisational structure for the Legal Department client base - microloans, financial services provider. Arrears debt collections.
• To train all staff on the legal procedures involved to outsource an arrears account for action from signed Section 58 to served Emoluments Attachment Order.
• Implementation of a panel of Attorneys and/or External Debt Collectors to receive and action various handovers up to and including Emoluments Attachment Orders.
• Ensuring the correct distribution of number of accounts to Attorneys and/or External Debt Collectors as well as staff for management.
• Implementing the correct flow of procedures within the Department to maintain order.
• Action correct responses from Attorneys/and or External Debt Collectors regarding enquiry to specific accounts, reconciliations of account and Agreements of Contract.
• Calculation and authorisation of special settlements as required by Legal Processor.
• Drafting of Monthly reports for Senior Management and/or specific updates to legal status/movement of accounts as and when required.
• Attending to draft Certificates of Balance and Affidavits in support to misplaced original Agreements.
• Attending to manage Deceased Claims, Insolvency Claims, Debt Review claims as required.
• Attending to consent to Rescissions of Judgment upon settlement of client's claim and waiving time limit requirements.
• Planning and appointing of staff members as required within the Legal Department.
• Yearly evaluation of staff through appraisals and coaching.
• Influence, motivate, council and lead staff on a continuous basis.
• Planning and organising of new structures and...

in-house attorney firm

Barry Farber Inc

April 1999 - May 2002

for and move of Collections Dept Unibank Ltd (Unifer Holdings))
Period: April 99 to May 2002

Manager

April 1999 - May 2001

Manager Legal:
Correspondents Division
Legal Processing
Legal Collections Procedures
Housing Loan Accounts
Accounting Division (Sheriffs and Correspondents)

Staff: Legal Processing Manager -Legal
2 Supervisors 2 Supervisors
15 Legal Processors 2 Accounts Clerks
3 Filing Clerks 4 Admin Clerks
1 Driver 1 Driver
1 Switchboard Operator
(Legal Processors)

Main Job Functions:
• Initiate correct procedures and control of workflow to Legal Processors.
• Attending to AJS Support to initiate download of legal accounts for legal action.
• Ensuring correct distribution of number of accounts to Legal Processors.
• Leading and guiding Legal Processors to initiate correct legal process from Summons to granted Emoluments Attachment Order/Section 65 Enquiry.
• Providing the correct training and influence of staff to correct flow of procedures within Departments.
• Formulation of required documents on AJS Legal System for Legal Processor.
• Attending to and appointing of 118 Attorney Correspondents within required regions as acting "postal" service for issue and service of all legal processes.
• Action correct reply to received Correspondence to Attorneys and Debtors letters re- enquiry to specific accounts, reconciliations of account, Agreements of Contract etc.
• Calculation and authorisation of special settlements as required by Legal Processor.
• Drafting of Monthly reports for Senior Management and/or specific updates to legal status of accounts as and when required.
• Planning and appointing of staff members as required within various Departments and conducting relevant Interviews.
• Attending to draft Certificates of Balance and Affidavits in support to misplaced original Agreements and Contracts.
• Attending to movement of accounts and change of credit control numbers to the required Departments i.e. Administration, Accounts, Deceased, Insolvencies, Defended matters.
• Attending to draft Summary Judgment Applications on Defended Accounts and submitting same to...

Department Head (Collections)

Huftel, Klawansky and Farber Attorneys

March 1996 - March 1999

Reported to the Managing Director.

Main Job Functions:
• To manage staff in a collections environment.
• Managed ptp arrangements, detailed telephonic queries with clients' and debtors.
• Weekly reports and monthly staff meetings.
• Training of staff.
• Administration Orders.


Secondary position held: Personal Assistant to Ashley Farber


Main Job Functions:
• Assisting with Litigation Matters, liaisons with clients and reporting.
• Proceeding with new instructions.
• Assisting with defended Supreme and Magistrate Court Litigation.
• Drafting sequestration and liquidation applications.

Main Accomplishments:
Re-Engineering Collections Department by implementing the following:

• Initiated and supervised upgrade of computer and telephone network.
• Instituted and implemented Debtcol.
• Employed more staff and provided training.
• Implemented new procedures to activate accounts etc.


Reported to: Mr Barry Farber MD
Mr Ashley Farber
(011) 327-0820

Senior Collections Secretary/Para-Legal

Bowman, Gilfillan, Haymen & Godfrey Inc

October 1994 - September 1995

Employment period: October 94 to September 95
Position Held: Senior Collections Secretary/Para-Legal


Main Job Functions:
• Liaisons with clients and Correspondent Agents on claims
• Running Collections Department from A - Z. Opening files, assessing the claim and instituting the required processes and maintaining accurate records.
• Attending to and monitoring of all processes on an unsupervised basis in accordance with court procedures
• Assisting in Supreme Court Litigation when required.
• Attending to more complex claims and larger clientele.
• Providing consolidated client reports.
• Consultations with debtors and assisting Candidate Attorneys with Section 65 Court Hearings if required.

Reason for leaving: Maternity
Reported to: Mrs Melissa A Jewell
(011) 881-9800

Para-Legal (Collections)

Hector North

October 1992 - September 1994

(011) 833-7222

C. Name of Firm: Attorneys Moss, Marsh & Georgiev
Employment period: October 92 to September 94
Position Held: Para-Legal (Collections)

Reason for leaving: Better promotional prospects
Reported to: Mr W.B.J Zwiegers
(011) 836-5892


Main Job Functions:
• Liaisons with clients and Correspondent Agents on claims
• Running Collections Department from A - Z. Opening files, assessing the claim and instituting the required processes and maintaining accurate records.
• Attending to and monitoring of all processes on an unsupervised basis in accordance with court procedures
• Assisting in Supreme Court Litigation when required.
• Attending to more complex claims and larger clientele.
• Providing consolidated client reports.
• Consultations with debtors and assisting Candidate Attorneys with Section 65 Court Hearings if required.
• Clientele Stannic and Allied Building Society (WLD).
• Larger clientele namely:
• First National Bank Home/Personal loans,
• Anglo American Properties (AMAPROP),
• Corobrik Tvl (Pty) Ltd
• SA Block Ltd, Foshini, Eastside Electrical (Pty) Ltd and • The New Republic Bank Ltd

Para-Legal (Collections)

Attorneys Schwarz-North Inc

September 1990 - September 1992

Reason for leaving: To gain experience.

Personal, Litigation and Collections Secretary

Attorneys Nicolaou & Company

December 1988 - August 1990

(Formerly Fouché Goodman)
Employment period: December 88 to August 90
Position Held: Personal, Litigation and Collections Secretary


Main Job Functions:
• Liaisons with clients with respect to progress on matters being dealt with by our Department.
• Secretarial duties including screening calls and booking appointments for Superior.
• Dictaphone duties.
• Attending to Superior's private matters.
• Arranging consultations between Superior and clients. General duties with respect to Supreme Court Litigation, Magistrate's Court Collections and Motor Vehicle Accident Claims.

Reason for leaving: To gain more experience
Reported to: Helen Nicolaou (011) 836-4481

Qualifications & Certifications

Legal / Office Administration

Witwatersrand Technikon

Our Lady of Mercy Springs Convent

English HG

Last school

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