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June 2013 - September 2013
Dealing with customer disputes against energy and telecom providers, gathering information from both clients and finding and stating the best possible resolution for each client.
LBM Intelligent Contact
August 2012 - June 2013
Learned basics of telesales working on a campaign for N-power where I would ring businesses to renew their electric and gas and would negotiate a deal with them to sign with N-power giving them reasons on why they should even if the case was they would be saving money with ourselves.
OMG Group Widnes Apprentice Plumber
August 2010 - July 2012
with day release for NVQ level 2
-Learned basics of plumbing and heating and how each installed system works while also learning to be able to complete the installment, involved 4 days off industrial site work and 1 day per week of college where I would complete NVQ'S for my qualifications.
Qualifications & Certifications
Woolston Community High School
Kings Leadership Academy
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