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I am a enthusiastic professional individual, highly capable of creating a steady flow of sales in any environment and also motivating the people around me at the same time. I am able to empathise with people and reach them at their level of understanding. I am looking to build the existing team we have to overtake the other 7 branches of the company I am working with, with a long term view of becoming a regional manager and retiring at an early age. I am 100% committed to my work and dont allow anything to get in the way of it, this giving me the ability to think of all factors in any given situation.
Penicuik Home Improvements Ltd
From July 2014
Motivating and training the team to provide the best results that they can, whilst enabling them to see that they can indeed achieve higher than they originally perceived. Taking care of paperwork, tracking sales figures for individuals and the team; pointing out and training on the areas which need work. Step in where required to "run the sheet" - confirming calls for reps and allocating reps to what I believe to be the best type of leads for them. Making sure sold deals go into manufacture. Visit cancellations and try and get them back round. Make sure Key Performance Indicators are hit on a regular basis.
Penicuik Home Improvements Ltd.
September 2013 - June 2014
Commission only post, required to convert leads provided through marketing sources and also generate my own business. I had my ups and downs beginning the post as most do and have now got the ability to provide a consistent result. Professionalism, Commitment and Quick Thinking are the key elements to the position but they are all nothing without the ability to empathize, understand and befriend my clients.
Royal Bank of Scotland
March 2010 - August 2013
Product knowledge, Direct sales, working within time frame, acheiving set targets, individual client generation, working with people from a multitude of different backgrounds, compasion, confidentuality and trust.
Customer Service Officer
Royal Bank of Scotland
January 2009 - March 2010
Cashier, cash transactions, providing sales leads and creating sales at counter, foreign currency, general administration.
Customer Service, Customer Relations, Stock Rotation, Deliveries
March 2007 - December 2008
Qualifications & Certifications
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