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Ricketts - Bar Staff - Derby, England, UK

Lewis Ricketts

Derby, England, UK


Bar Staff

Work History


Jack's of Melbourne, Melbourne

From September 2012

Key Duties:
• Responsible for front of house and ensuring that customers are greeted on arrival.
• Ensure that all food and drink orders are up to date and have been provided to customers.
• Taking both cash and card payments and issuing refunds.
• Handling customer complaints and demands.
• General cleaning duties.
• Working as part of a team to ensure that the café runs smoothly.
• Taking telephone calls and organising reservations.
• Preparation of a wide variety of hot and cold beverages.

Waiter/Kitchen Assistant

March 2011 - January 2013

Key Duties:
• Welcoming customers and ensuring they have an enjoyable time within the restaurant.
• Taking payments and issuing refunds.
• Handling customer complaints and demands.
• Serving a range of alcoholic beverages.
• Working as part of a team to meet demanding sales targets.
• Taking and serving meal orders.
• Attending to the customer's needs and ensuring customers are comfortable and have everything they require.
• Promoting certain products.
• General cleaning duties.
• Working quickly and reliably in demanding situations.
• Communicating with members of the public
• Cooking a wide range of starters, main courses and desserts.
• Recommending local real ales and other alcoholic drinks and being up to date with the ever-changing drinks menu.

• Significant experience in organising charity fundraising events whilst studying for my AS levels.
• In 2012, I was a member of 24 students who were selected to go to Uganda and undertake the building of two dormitories which now house 24 Ugandan orphans.
• I participated in the organisation and running of a Charity Race Night which raised10,000 for charities such as Breast Cancer research and paid the school fees for several Ugandan orphans.

Air Training Corps

where I was a member of the Rifle Drill Display team which have previously performed in front of 1,000 people at the Buxton Military Tattoo 2010

Qualifications & Certifications

English Language

Chellaston Academy

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