Smith - Executive Personal Assistant - Johannesburg, GP, South Africa

Leslie Smith

Johannesburg, GP, South Africa

Summary

I have been an Executive PA for 20 years. I have worked for the CEO of Nedbank, CEO of SAA and am currently employed at Virgin Money (8yrs). I have extensive experience in assisting Executives manage their time & busy office. I am confident in making decisions and able to communicate on all levels externally and internally. I am able to work under pressure, focus on attention to detail, am a team player, very organised & excellent at planning and organising. I am able to prioritse my work but am flexible to perform a variety of functions. Most of all I am reliable, loyal and will always get the job done.

Services

Executive Personal Assistant

Work History

Marketing and Events Manager

From August 2006

Employment Dates: August 2006 - present
Previous Position Held: Employed as Personal Assistant to MD and Operations Director
Current Position Held: Offered internal promotion to marketing department as Internal
Marketing and Events Manager
Moved to Operations and Third party management
Now Commercial Manager in charge of partners and product

Duties and Responsibilities:
✓ PA daily responsibilities were the same as the positions at AVI, SAA and Nedcor

Internal Brand and Communications Manager
✓ Responsible for all internal communications.
✓ Responsible for all events.
✓ Responsible for all sponsorship requests.
✓ Responsible for all Corporate Social Investment activities in partnership with Virgin Unite - the charity arm of the Virgin Group worldwide.
✓ Business champion for Virgin Unite.
✓ Responsible for procurement of marketing collateral.
✓ Responsible for an internal monthly award session - agenda, prizes and smooth running of the event.
✓ Responsible for any internal events - 1st birthday party, monthly "ice-cream moments" for staff, conferences etc.
✓ Responsible for company stationery, business cards, etc.
✓ Dealings with Design Company on various projects.

Commercial Manager
✓ To drive exceptional leadership to the Virgin Money team and be a role model within Virgin. Money by participation, motivation, providing direction and support and custodian of the Virgin values on an on-going basis.
✓ Assisting the partners to attain their required deliverables such as sales targets, retention strategies, and customer targets.
✓ Manage and maintain relationships with Virgin Money partners based on agreed SLA's.
✓ Manage, enhance and maintain business profitability through SLA, operation and marketing plans.
✓ Manage customer expectation with regard to the virgin money brand from Virgin Money partners.
✓ Provide input to marketing and training to ensure updated and valid content.
✓ Providing input to responses to customers on all platforms incl. social media.
✓...

Personal Assistant to CEO and Financial Director

Anglovaal Industries Limited

March 2005 - August 2006

(AVI)
Employment Dates: March 2005 - August 2006
Last Position Held: Personal Assistant to CEO and Financial Director

Duties and Responsibilities:
✓ Daily responsibilities are the same as the positions at both SAA and Nedcor.

Reason for leaving:
The CEO resigned to become the Non-Executive Chairman and the Financial Director was seconded to a subsidiary
company and I wanted a more challenging position

Personal Assistant and Office Manager to President and CEO

South African Airways

November 2003 - July 2004

Employment Dates: November 2003 - July 2004
Last Position Held: Personal Assistant and Office Manager to President and CEO

Duties and Responsibilities:
✓ Sort, read and annotate daily incoming mail and where possible route to directors/managers for action. Acting on annotated instructions from Chief Executive in processing mail. Maintain follow-up system.
✓ Screening all incoming call. Taking comprehensive messages, dealing with requests or routing phone calls to appropriate directors /managers/department. Tactfully and politely assisting with complaint calls. Initiating outgoing calls for Chief Executive.
✓ Receiving high-ranking visitors, e.g. Executives, presidents of large national/international firms, bankers, members of parliament, etc. Visitors received professionally, with a warm welcome and ability to converse with guests.
✓ Complete diary management. Authority to manage diary without prior consultation with Chief Executive except where deemed necessary. Requests for appointments assessed, prioritized, scheduled or re-scheduled and where possible routed to directors/managers to handle.
✓ Composing replies to correspondence for Chief Executive's review and signature.
✓ Conducting correspondence on behalf of Chief Executive with external and internal parties. Taking shorthand notes and transcription of notes. Accurate typing of these notes and letters.
✓ Arrangement of meetings both internal and external. Arrange venue, travel arrangements, liaison with all parties involved, provide brief or documents where necessary, ensure catering is provided, and venue properly equipped.
✓ Liaison with Functions Co-coordinator and marketing department in respect of functions to be hosted by Chief Executive. Arrangement of Chief Executive's exclusive high profile functions. Issuance of invitations to luminaries, co-ordination of venue, transport, catering, gifts, programmes and other necessities. Assisting Chief Executive and his Wife in hosting of...

Personal Assistant to Chief Executive

Nedcor Limited

April 2002 - November 2003

Duties and Responsibilities:
✓ Sort, read and annotate daily incoming mail and where possible route to directors/managers for action. Acting on annotated instructions from Chief Executive in processing mail. Maintain follow-up system.
✓ Screening all incoming call. Taking comprehensive messages, dealing with requests or routing phone calls to appropriate directors /managers/department. Tactfully and politely assisting with complaint calls. Initiating
outgoing calls for Chief Executive.
✓ Receiving high-ranking visitors, e.g. Executives, presidents of large national/international firms, bankers, members of parliament, etc. Visitors received professionally, with a warm welcome and ability to converse with guests.
✓ Complete diary management. Authority to manage diary without prior consultation with Chief Executive except where deemed necessary. Requests for appointments assessed, prioritized, scheduled or re-scheduled and where possible routed to directors/managers to handle.
✓ Composing replies to correspondence for Chief Executive's review and signature.
✓ Conducting correspondence on behalf of Chief Executive with external and internal parties. Taking shorthand notes and transcription of notes. Accurate typing of these notes and letters.
✓ Arrangement of meetings both internal and external. Arrange venue, travel arrangements, liaison with all parties involved, provide brief or documents where necessary, ensure catering is provided, and venue properly equipped.
✓ Liaison with Functions Co-ordinator and marketing department in respect of functions to be hosted by Chief Executive. Arrangement of Chief Executive's exclusive high profile functions. Issuance of invitations to luminaries, co-ordination of venue, transport, catering, gifts, programmes and other necessities. Assisting Chief Executive and his Wife in hosting of function.
✓ Undertake all travel arrangements for Chief Executive (and family where necessary). Extensive liaison with travel...

Personal Assistant to Deputy Chairman & CEO

Siltek Holdings

May 2000 - November 2001

Duties and Responsibilities:
✓ Answering and screening of calls.
✓ Daily diary and minute taking.
✓ Typing of correspondence on MS word.
✓ Liaison with customers and colleagues & directors.
✓ In charge of company international and domestic travel and foreign exchange.
✓ Preparing presentation documentation on PowerPoint.
✓ Hosting of company suite at Ellis Park Stadium.
✓ In charge of running and reservations for company house on South Coast.
✓ Set up and develop procedures for company pub.
✓ Day to day office duties.
✓ Collection of documentation for board packs for board meetings.
✓ Creating graphics and graphs for presentation.
✓ Public relations function - conferences, catering, layout and design of invitations.
✓ Personal affairs - foreign exchange and banking.
✓ Keeping of accounts and reservations for house at Leopard Creek.
✓ Organising annual and interim results presentation, documentation etc.
✓ Website updating.

Reason for leaving: Company went into liquidation.

Personal Assistant to Chief Operating Officer - S A

Datatec Management Services

March 1999 - May 2000

Employment Dates: March 1999 - May 2000
Last Position Held: Personal Assistant to Chief Operating Officer - S A

Duties and Responsibilities:
✓ Answering and screening of calls.
✓ Daily diary and minutes taking.
✓ Typing of correspondence on MS word.
✓ Liaison with customers and colleagues & directors.
✓ In charge of company international and domestic travel and foreign exchange.
✓ Preparing presentation documentation on PowerPoint.
✓ Assisting with marketing functions for sports sponsorship - Highveld Strikers.
✓ Planning and co-coordinating functions for sponsorship.
✓ Hosting of company suite at Wanderers Stadium.
✓ Planning and organising of interim and year end result presentations to investors.
✓ Day to day office duties.
✓ Creating graphics and graphs for presentation.
✓ Public relations function - conferences, catering, layout and design of invitations.
✓ Personal affairs - foreign exchange and banking.
✓ Keeping of accounts and reservations for house at Leopard Creek.

Reason for leaving: Manager was moved to Siltek Holdings as CEO and Deputy Chairman, and I was moved with him.

Personal Assistant to Managing Director and Financial Director

Datatec Distribution

March 1998 - March 1999

Employment Dates: March 1998 - March 1999
Last Position Held: Personal Assistant to Managing Director and Financial Director

Duties and Responsibilities:
✓ Answering and screening of calls.
✓ Daily diary and minutes taking.
✓ Typing of correspondence on MS word.
✓ Liaison with customers, colleagues & directors.
✓ Set up and develop procedures for In-house travel agency.
✓ In charge of company international and domestic travel and foreign exchange.
✓ Preparing presentation documentation on PowerPoint.
✓ Assisting with marketing functions - International Directors conference (90 pax).
✓ Planning and co-coordinating functions and events.
✓ Responsible for Stannic fleet account.
✓ Day to day office duties.
✓ Creating graphics and graphs for presentation.
✓ Public relations function - conferences, catering, layout and design of invitations.
✓ Personal affairs - foreign exchange and banking.

Reason for leaving: MD promoted to Chief Operating Officer and I was moved with him.

Personal Assistant to Sales Director

Ster Kinekor Home Entertainment

August 1996 - March 1998

Duties and Responsibilities:
✓ Answering and screening of calls.
✓ Daily diary.
✓ Typing of correspondence on MS Word.
✓ Liaison with customers and colleagues.
✓ International and local travel arrangements.
✓ Preparing presentation documentation on PowerPoint.
✓ Day to day office duties.
✓ Creating graphics and graphs for presentation.
✓ Public relations function - conferences, catering, layout and design of invitations.
✓ Personal affairs - banking.

Reason for leaving: Personal Growth

Secretary to Chairman and Managing Director

P & H Holdings

September 1993 - September 1994

Duties and Responsibilities:
✓ Answering of switchboard.
✓ Typing of correspondence on WordPerfect 5.1.
✓ Creating graphics and graphs for presentations.
✓ Ordering and maintaining stationery.
✓ Organising travel arrangements and personal affairs.
✓ Catering.
✓ Daily office duties.

Reason for leaving: Parents immigrated to Montreal, Canada

Secretary to Managing Director/Assistant to accountant

Ellies Electronics

January 1992 - January 1993

Duties and Responsibilities:
✓ Screening of calls.
✓ Typing of correspondence and documentation.
✓ Travel arrangements.
✓ Catering for office functions.
✓ Daily office duties.
✓ Creditors
✓ Salaries and wages
✓ Petty cash

Reason for Leaving: Traveled to USA as an Au Pair.

Secretary to Chairman

Columbia Consultants

January 1990 - January 1992

Duties and Responsibilities:
✓ Switchboard.
✓ Typing of correspondence.
✓ Organising functions.
✓ Travel arrangements.

Reason for Leaving: Company closed.

Administrative Assistant

Resort Condominiums International

January 1989 - January 1990

Duties and Responsibilities:
✓ Faxing
✓ Typing of correspondence
✓ Filing

Reason for Leaving: Looked for a secretarial position.

Virgin Money South Africa

Position

Company Name: Virgin Money South Africa

Qualifications & Certifications

Public Relations

Rosebank Secretarial College

English

Sandown High School

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