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Famibelle - Airport Ground Crew - London, UK

Leslie Famibelle

London, UK


Airport Ground Crew

Work History


October 2012 - January 2013

• Greeting customers in a friendly, approachable manner
• Handling cash and debit/credit card transactions
• Serving customers in an orderly, efficient and fast-paced environment
• Working well with a team of twenty
• Covered all shop duties: cleaning, cooking, baking and stock control
• Reporting to the Shop manager
• Recognised and promoted within one week of starting
• Responsible for ensuring safe closing of all shop facilities

Airline Customer Service Agent

Air Antilles Express

July 2012 - September 2012

• Welcoming passengers at the airport with a pleasant, approachable demeanour
• Keeping all the necessary information regarding the arrivals and departures of flights
• Recording of changing airport schedules and making public announcements
• Taking all the possible safety measures and completing the pre-flight checking procedures
• Ensuring passenger safety and comfort
• Liaising with other airport staff for smooth and safe airport operations
• Answering queries about the arrival and departure of the flights, reservation and ticketing procedures

Qualifications & Certifications

Lewisham College

Customer Service Agent

IATA Accredited School

Lewisham College


University of FOUILLOLE Pointe a Pitre

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