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Ballard - Administration - Immingham, England, UK

Lesley Ballard

Immingham, England, UK



  • Full time
  • Part time
  • One time
  • Contract
  • Temp


Over 15 years of experience and skills working within different Office environments from call centres to major Bio Fuel Refineries.

Work History

hospital appointments and assisting


November 2011 - May 2013

Nov 2011 - May 2013
During this time I was caring for a relative who had terminal cancer, assisting with personal care and hygiene, domestic tasks, ensuring medication was taken correctly, accompanying to hospital appointments and assisting with all personal and business affairs.

Tech Clerk/Project Administrator

Fabricom Oil, Gas & Power Ltd

June 2011 - November 2011

I was based at BP Saltend overseeing the Vivergo Fuels project ensuring all 110 staff were fully equipped with the correct PPE, issuing PPE required, completing inductions and booking any training necessary. I completed a range of administration duties including logging timesheets, booking holidays, day works, inputting project data and I also worked alongside the Quality Assurance Inspector undertaking any other administration tasks required. I was responsible for purchasing materials and tools, liaising with companies, negotiating prices and arranging deliveries. I worked as part of a team to deadlines and followed strict health and safety and organisations policies and procedures at all times.

Tech Clerk

Fabricom Oil, Gas & Power Ltd

December 2010 - June 2011

I was based at LOR and I was responsible for overseeing 40 Contractors in Electrical and Instrumentation, processing timesheets, monitoring timekeeping, data input, purchasing materials, liaising with client and any other tasks as required. I adhered to policies and procedures and completed all tasks to a high standard.


Fabricom Oil, Gas & Power Ltd

May 2010 - December 2010

I was responsible for operating a switchboard, tannoy systems and radio control, dealing with customers and staff face to face and over the telephone, delivering high standards of customer service, mail duties and all general administration and reception tasks. I was also responsible for petty cash, organising corporate meetings, arranging buffets and booking hotels, flights, train tickets, car hire and any other tasks required by the Managers, Estimators and Project Managers.

Specialist Customer Service Officer

North East Lincolnshire Council

I provided a face to face service for members of the public, delivering high standards of customer service, dealing with a range of enquiries including housing, benefits and planning applications. I was responsible for handling new claims for benefits, council tax, debt recovery, receiving payments, cash handling, completing staff CRB checks, checking ID and completing all necessary paperwork. I worked to deadlines and adhered to strict policies and procedures at all times ensuring I maintained a high degree of confidentiality.

First Contact Officer

Department of Works and Pensions

I worked in the Job Centre and I was responsible for seeing customers who were making a new claim for benefits, obtaining accurate information to ensure that each claimant receives the correct benefit, completing required documentation and creating and updating computerised records. I ensured all tasks were completed within set timescales and followed organisations policies and procedures.

Qualifications & Certifications

Immingham Comprehensive

Grimsby Institute

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