Support Liason Officer
August 2012 - December 2012
Making sure all invoices are paid & submitted
: To manage attorneys queries and payments
: Liaising with external suppliers
: Assisting clients with general queries
: Perform general administrative duties
: Ensure client is advised of the LAP, PTR
: Minimize risk and protect the bank’s interest
: Draft of invoices
: Report daily to monthly sales outcome
: Liaise with support team to provide foreclosure attorneys with reserve prices prior to the sale in execution
: Liaise with private banking team regarding their clients
: Payments to municipal invoices
: Tracking of invoices if paid
: Reports on Nedbank sales outcome weekly and monthly (NOPS)
: Ensure NRV’s are passed by finance
Nedbank Home Loans
January 2010 - February 2013
Assess clients application
: Check income and affordability
: Verify personal details of clients
: Check Credit bureau for other debt not disclosed by client
: Approve or decline applications
: Analyze pay slips, Id, & employment contract
: Bond payments must meet the bank’s criteria
: Load and Monitor Payments on the system
: Efficiently manage work queues
: Draft a contract for client and sent it for signature by client
: Assess income and expenditure to see if client meet the restructure criteria
: Weekly and monthly Reports
: Make follow ups on payments on the bonds
: Make sure monthly target is reached
: Refund clients if account debited twice
: Check bank statements for incoming payments and expenses debited
: Verify client’s employment & credit payment
: Verify pattern, credit scoring and client’s exposure.
Risk Assessment officer
Nedbank Home Loans
To oversee new delinquent transfers and trends to legal.
: To ensure translation of these outputs into an appropriate legal recovery strategy.
: Assist clients by offering the rehabilitation options.
: Audit legal portfolio to ensure that the right process is being followed timeously.
: Provide instructions to service providers after a risk analysis has been completed.
: Analyze reasons for write off & determine trends.
Qualifications & Certifications
INSTITUTE OF CERTIFIED BOOKKEEPERS
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