Smithwick - Team Leader - Melbourne, VIC, Australia

Les Smithwick

Melbourne, VIC, Australia


Team Leader


Lead a team of Cashiers to develop their skills and be productive.

Work History

Revenue Supervisor


October 2007 - July 2013

Responsibilities: Manage the various revenue streams throughout the operation. Ensure the accurate recording and reporting of data to maintain profitability and achieve management's expectations. Streamline procedures within the Cash Office and lead and mentor a team of Cashiers

Daily Duties:
• Reconciliation of various revenue sources
• Reconciliation & Investigation of Departmental Variances (Cash & Tenders)
• Product/setup & Testing new and existing Siriusware (POS) Items
• Support and maintenance for Micros POS
• Management reporting
• Liaising with other departments to ensure company policies and procedures are adhered to.
• Problem solve adhoc queries and request from other departments
• Monthly General Ledger Reconciliation of Cash Office accounts.
• Team supervision & Rostering
• Problem solve

I have been able to implement policies and procedures to increase productivity and reduce operating costs. Train staff to enable them to develop new skills and adapt to the improved and changed responsibilities.

Revenue Accounting Officer/Head of Revenue

MacAir Airlines

March 2006 - October 2007

Responsibilities: Reporting to the CFO I was responsible for a team of 7 whose duties include the processing of flight data, Accounts Receivable and Reception.

My daily duties included:
• Reconciliation of Daily Operations Report to Scheduled Charter Flights
• Invoicing and Receipt of payments for Charters per Company Policy
• Preparing management reports
• Liaising between Finance and Operations Teams
• Problem solving
• Process Auditing
• Supervise and Review weekly processing of flight coupons for payment from partner airlines.

Treasury Casino

Antigua West Indies

Revenue Auditor


Assistant Manager (Casino Finance Operations)
Cage Shift Manager

Duties included:
• Client Liaison
• Cage/Cash Office Manager
• Finance management:
• Preparing management reports
• Internal audit control
• Supervise and coordinate departments

My Casino experience gave me a broad skills base on which to build my career. Having had the opportunity to experience different operations made it possible to diversify and apply my skills in other areas.

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