Mangena - Customer Assistant - Johannesburg, GP, South Africa

Lerato Mangena

Johannesburg, GP, South Africa

Summary

i am a qualified passenger services agent at or Tambo international airport .furthermore I have an added advantage of working in the aviation industry for four years now. I love working with people , I cope well under pressure , I have perseverance , good time management , can work without requiring much supervision. I handle the following airlines Qantas airways, Qatar airways, Etihad airways, air Seychelles, air austral , Thai air and Egypt air.my duties are assisting passengers with check-in procedures, facilitate the passengers with boarding process , providing passenger assistance at the ticket counter and gate areas by issuing tickets ,checking baggage, assigning seats and meeting flights on arrival.

Services

Customer Assistant

Summary:

checking in passengers
boarding
meeting flights on arrival
visa verification
passenger profiling
editing flight

Work History

NAME OF COMPANY: MENZIES AVIATION SOUTH AFRICA
POSITION HELD: PASSENGER HANDLING AGENT
DUTIES: CHECKING-IN PASSENGERS
FLIGHTS HANDLED: QANTAS AIRWAYS
ETIHAD AIRWAYS
AIR SEYCHELLES
EGYPT AIR
DURATION: THREE YEARS
SYSTEM USED: AMADEUS, SABRE
REFERENCES:
CONTACT PERSON: ROSE MODIEGI MAPHOSA
POSITION HELD: OPERATIONS MANAGER
CONTACT NUMBER: 0825391000
CONTACT PERSON: LENA ANNO-FREMPONG
POSITION HELD: MENTOR
CONTACT NUMBER: 0837848766

passenger services agent

menzies aviation

assist with check-in procedure
meet and assist passengers
meeting flights on arrival
assist passengers with boarding procedure
verification of travel documents
arrange electronic visa

Qualifications & Certifications

international travel

COLLEGE CAMPUS PRETORIA

international travel

COLLEGE CAMPUS PRETORIA

ENGLISH

HTS LOUI BOTHA TECHNICAL HIGH SCHOOL

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Lerato Mangena provides the following services:


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