Ellen - Call Centre Agent - Johannesburg, GP, South Africa

Lerato Ellen

Johannesburg, GP, South Africa


My name is Lerato Kgogome, I live in Soweto Dobsobsonville. I am a 26 years old lady, looking for a job, which Is a call centre agent. I am a hard worker, earger to learn, open to experience, initiative, friendly.


Call Centre Agent


Good day, I am a 26years old and worked as a call centre for almost 3years, Im vibrant, flexible, hardworking lady and have a good interpersonal and communication skills, I also have admin office skills which ive worked for almost 2years, but others it was for voluntarily jobs only to gain more experience, and I know how to deal and work with customers which again im open to experience and earger to learn, I would appreciate if you can consider my application Thank you.

Work History

Assistant in Human Resource Management

Jabulani SAPS

Duties: 1. To render services to the internal members in the Career Management Office, by organising training and Human Resource Courses. 2. Helping in writing and correcting duty list. 3. Checking Emails. 4. Data Capturing, Internet, Microsoft Excel and Office. 5. Operating Switch-Board. 6. Typing correspondence letters, transfers and changing marital status of member. 7. Help members to fill in leave forms and SAP 172s. 8. Book sick and Family leaves for members and checking their SAP 26 numbers. Duration: 2years Reference: Lt-Col LP Mphulenyane ( Head of Support) Contact numbers: (w) 011 527 7011 © 079 528 3007 and 082 560 9180 Reference: J.D Madonsela (Senior Personal Officer HRM) (W) 011 527 7023 © 072 043 6182
Name of Company: Joshua Doore Furniture Store Position: Volunteer as a Sales Person Duties: Customer Service, Prospecting-Inbound and outbound calls Filling and Selling the Brand/ Products. Duration: 4 months. Reference: Mike Lentsoe (Sales Man) (w) 011 989 0222
Name of Company: Eduloan (Head Office) Position: Customer Service Agent Duties: Outbound call centre, Promoter. Duration: 2years & 3 months (Temporary contract) Reference: Lindiwe Khanyile (CSA Manager) Contact numbers: (w) 011 933 4501 © 073 610 4512 Reference: Lebogang Kgwale (Supervisor) Contact number: © 083 494 3874

Qualifications & Certifications

Contact centre level 2 and administration office work

It was called Monyetla Readiness programme and was under SAPS (Learnership)

Theory contact centre


Forte Secondary School

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