Dintwa - Quality Analyst - Johannesburg, GP, South Africa

Lerato Dintwa

Johannesburg, GP, South Africa

Services

Quality Analyst

Summary:

analyse process gaps, identify trends within business unit, compile quality reports, liase with business heads, implement new process, conduct calibration, make recocommendation, couch staff

Work History

quality analyst

wesbank

From January 2008

Projects

project management

I've been doing spot checks as a new way of adding value to the work do for the business units I look after. I check stats on payment arrangement that were made n identify any process gab n check for adherence to process

Qualifications & Certifications

mc auley house convent

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