Data Entry, Payroll, Executive Assistant, Administrative Assistant, Customer Service, Human Resource


Executive Assistant to Executive Director - Verizon Human Resources (EEO and Compliance) for 23 years. Provided assistance in scheduling meetings and travel arrangements for Executive Director and entire team, Handled payroll for entire team. Entered all EEO and Ethics complaints for entire company and tracked to completion of cases. Prepared monthly scorecards to distribute to leadership team. Administrative duties included, answering phones, scheduling meetings, travel arrangements and customer service.

Work History

Executive Assistant/Administrative Assistant


July 1987 - December 2009

Typed all customer service orders when customers ordered/cancelled phone service or made any changes to their accounts. Was the Executive Assistant to Executive Director of Human Resources. Handled all travel arrangements and scheduled all meetings for HR team. Prepared payroll for weekly and biweekly employees. Handled all incoming/outgoing calls and all incoming/outgoing mail. Ordered all supplies for entire HR team members. Was responsible for entering all EEO and Ethics complaints as they came in and assigned cases to investigators. Tracked cases through completion. Provided monthly scorecards to HR Executives.

Qualifications & Certifications

East Boston High School

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