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Sanford - Data Entry Clerk - Chicago, IL, USA

Lecherie Sanford

Chicago, IL, USA

Services

Data Entry Clerk

Work History

Sickness/Unemployment Claims Examiner

Railroad Retirement Board

From September 2011

844 North Rush Street Chicago, IL United States 09/2011 - Present Hours per week: 40
Sickness/Unemployment Claims Examiner (This is a federal job)
Supervisor: Rick Easterday (312-751-4784)
Okay to contact this Supervisor: Yes

Develop and adjudicate cases involving complex, development, or follow up actions on cases, as well as initial applications and claims for unemployment and sickness benefits under the Railroad Unemployment Insurance Act (RUIA). Responsible for examining and adjudicating cases involving overpayment of benefits, fraud or abuse, and referrals or rejections. Respond to inquiries via telephone, written correspondence, or electronic means and process a variety of miscellaneous work items. Analyze, explain, process and interpret claims, benefits, laws, regulations, or detailed technical procedures.

Service and Compensation Examiner

Railroad Retirement Board

November 2010 - September 2011

844 North Rush Street Chicago, IL United States 11/2010 - 09/2011 Salary: 38,252.00 USD Per Year Hours per week: 40
Service and Compensation Examiner (This is a federal job)
Supervisor: Teresa Garner (312-751-4882)
Okay to contact this Supervisor: No, she is retired now.

Receives, examines and processes railroad annual and adjustment reports of employee service and compensation submitted by employers covered under the Railroad Retirement Act (RRA) and the Railroad Unemployment Insurance Act (RUIA). Resolves service months (SMS) and compensation protests and other discrepancies in a timely efficient manner and provides information on and maintains service and compensation records. Analyzes documents and supporting material, selecting and applying guidelines, reach conclusions regarding validity or completeness, to process documents or reconcile records.

Financial Services Clerk

Railroad Retirement Board

April 2010 - November 2010

844 North Rush Street Chicago, IL United States 04/2010 - 11/2010 Salary: 34,316.00 USD Per Year Hours per week: 40
Financial Services Clerk (This is a federal job)
Supervisor: Fran Guazzo (312-751-7139)
Okay to contact this Supervisor: Yes

Performs a full range of standard and specialized clerical assignments involving payment processing, tracking, collection and reconciliation. Receive and process the cancelled payment listings, review rejects, determine funds breakdown and request transfer of funds. Prepare various forms to initiate necessary actions to resolve non-receipt, reclamation and other post-payment problems. Perform a variety of duties in connection with direct billing for Medicare premium payments such as processing lock box materials from banks; processing premium refunds; processing Medicare funds transfers; coordinating third party billing; and processing returned checks. Update and maintain the various databases on the personal computer involving the processing, tracking and maintaining of various payment actions. Receive and respond to telephone, electronic mail and other inquiries from field offices, annuitants and others regarding non-receipt of checks and premium payments. Receive and distribute incoming mail, log claim folders and carry out special projects as required.

Mail/File Clerk

Railroad Retirement Board

September 2009 - April 2010

844 North Rush Street Chicago, IL United States 09/2009 - 04/2010 Salary: 30,672.00 USD Per Year Hours per week: 40
Mail/File Clerk (This is a federal job)
Supervisor: Shirley Branch (312-751-4531)
Okay to contact this Supervisor: Yes

Assists in unit operations by performing a few mail and file and related clerical duties. Receives and sorts incoming mail by office identification symbol. Refers undesignated materials to a senior clerk. Checks outgoing mail for proper address and sorts by destination and dispatches mail. Sorts and arranges materials (correspondence, reports, forms, regulations, etc.) for filing and files those materials that can be readily filed in alphabetical, numerical, or chronological order. Checks and verifies directory listings by comparison with original source, and annotates differences. Opens and classifies all incoming mail and return mail with no specific department or person on it. Stuffs and meters outgoing envelopes. Performs other clerical and manual duties related to receipt and delivery of mail

Analyst

TCE Incorporated

January 2009 - September 2009

Supervisor: Pandora Wong (312-353-7294)
Okay to contact this Supervisor: No, she no longer works there

Responsible for processing permanent and temporary applications into the computer system for employers to hire immigrants to work in their place of business. Ensures case files are data entered into filing cabinets in numerical order. Developed system for auditing cases. Purge outgoing files being sent to archive facility. Lead analyst for creating file manifests for the files being shipped to archive facility. Accountable for the timely processing and issuing of government certifications. Lead analyst for the sorting, date stamping and delivery of incoming USPS mail and overnight packages to employees and meter sourcing USPS mail. Responsible for maintaining suitable coverage for the reception area and other back up for team members. Administers Prevailing Wage requests. Advises H-2B and H-2A cases (Temporary cases). Process and mail out all H-2A modifications, acceptances, withdrawals, extensions, and rejections, also stamp, process and mail out H-2A certifications. Process and mail out H-2B remands, RFI's, (request for information), denials, and withdrawals, also stamp, process and mail out H-2B certifications. Processes FOIA (Freedom of Information Act) requests from various parties, then scans and enters the information into SIMS (Secretary Information Management System). Enter H-2A checks into the invoice tracking system. Print and send out demand letters for overdue payments. Scan files for employees. Required to work in a team environment making sure the certifications get out on time. Developed training procedures for the certification process and training of new staff on these procedures. Developed SOP's (Standard Operating Procedures) for the day to day operation for certification. Administers and advises management of weekly and monthly progress and statistical reports upon request. Advises stakeholders, National Office and Congressional...

Analyst

CMW & Associates

December 2006 - January 2009

Supervisor: Vikki Skinner (312-886-0933)
Okay to contact this Supervisor: Yes

Responsible for processing permanent and temporary applications into the computer system for employers to hire immigrants to work in their place of business. Ensures case files are data entered into filing cabinets in numerical order. Developed system for auditing cases. Purge outgoing files being sent to archive facility. Lead analyst for creating file manifests for the files being shipped to archive facility. Accountable for the timely processing and issuing of government certifications. Lead analyst for the sorting, date stamping and delivery of incoming USPS mail and overnight packages to employees and meter sourcing USPS mail. Responsible for maintaining suitable coverage for the reception area and other back up for team members. Administers Prevailing Wage requests. Advises H-2B and H-2A cases (Temporary cases). Process and mail out all H-2A modifications, acceptances, withdrawals, extensions, and rejections, also stamp, process and mail out H-2A certifications. Process and mail out H-2B remands, RFI's, (request for information), denials, and withdrawals, also stamp, process and mail out H-2B certifications. Processes FOIA (Freedom of Information Act) requests from various parties, then scans and enters the information into SIMS (Secretary Information Management System). Enter H-2A checks into the invoice tracking system. Print and send out demand letters for overdue payments. Scan files for employees. Required to work in a team environment making sure the certifications get out on time. Developed training procedures for the certification process and training of new staff on these procedures. Developed SOP's (Standard Operating Procedures) for the day to day operation for certification. Administers and advises management of weekly and monthly progress and statistical reports upon request. Advises stakeholders, National Office and Congressional Representatives of status requests,...

File Clerk

Law Offices of Jeffrey Leving

April 2006 - December 2006

Filed important documents into clients' files. Stuffed and mailed out all monthly invoices. Ensured copy jobs and work orders for employees were done. Maintained budget for office supplies.

Call Center Representative

US Cellular

January 2006 - April 2006

Responsible for answering calls in a high volume call center. Ensured that all consumer questions were answered in a courteous and timely manner regarding any information about the company, price plans current promotions or deals. Applied requested changes to customers account at their request after verifying security password information. Responsible for resetting pass codes for customers, activated new phones being added to customers accounts. Processed and applied payments from customers using the CARES online account and payment system.
Other duties as assigned.

Customer Service Representative

LC Industries

April 2004 - January 2006

Supervisor: Verena Rawls (312-455-0500 x-216)
Okay to contact this Supervisor: Yes

Processed orders into Great Plains Data system that came in through facsimile, email, phone, EDI or mail. Printed out orders for the warehouse to pick, pack and ship them out. Invoiced all of the day's orders and processed payments for credit card orders using credit card machine. Stamped and mailed out invoices. Filed away invoices, faxed and copied when needed. Sent out replacement products when there was a complaint. Processed back orders. Opened new accounts and checked credit references. Point of contact for sales representatives. Made travel arrangements for the company to wherever the designated trade show was. Took over receptionist duties by answering phones, transferring to correct person, and answering the callers' questions.

Mail Clerk

Pitney Bowes

October 2003 - April 2004

Logged in all incoming overnight and messenger packages into the tracking system to be signed for and delivered to the employees. Sorted and delivered all incoming USPS mail to employees. Picked up and processed all outgoing USPS mail and overnight packages. Took inventory and purchased office and kitchen supplies and also marketing materials for the company. Took care of the maintenance for the copier and facsimile machine. In charge of maintaining office equipment, i.e. copier, fax, by ordering the proper supplies and service calls, as needed. Processed invoices and bills for the Accounting Department. Assigned duties and tasks to mail room staff. Processed time sheets and took care of the payroll for the staff and sent it to the corporate office. Took care of daily, weekly and monthly reports to send to corporate office. Took care of back up receptionist duties in a high call volume financial company with more than 1000 employees, which included transferring calls to the correct employee, directing visitors when needed, and setting up conference rooms for meetings.

Mail Clerk

Esquire Temporary Staffing

September 2002 - November 2002

Delivered and picked up incoming and outgoing USPS mail and overnight packages. Took care of copy and binding jobs for employees when requested. Processed outgoing overnight packages. Stocked and maintained kitchen area and soda machines. Maintained conference rooms and set them up for meetings. Backed up main receptionist when needed by answering and forwarding calls and directing visitors to appropriate person.

Assistant Manager/Mail Clerk

Archer Management Services

October 1998 - June 2002

Chicago, IL United States 10/1998 - 06/2002 Salary: 10.00 USD Per Hour Hours per week: 40
Assistant Manager/Mail Clerk
Supervisor: Carolyn Anderson (312-595-6000)
Okay to contact this Supervisor: Yes

Logged in all incoming overnight and messenger packages into the tracking system to be signed for and delivered to the employees. Sorted and delivered all incoming USPS mail to employees. Picked up and processed all outgoing USPS mail and overnight packages. Took inventory and purchased office and kitchen supplies and also marketing materials for the company. Took care of the maintenance for the copier and facsimile machine. In charge of maintaining office equipment, i.e. copier, fax, by ordering the proper supplies and service calls, as needed. Processed invoices and bills for the Accounting Department. Assigned duties and tasks to mail room staff. Processed time sheets and took care of the payroll for the staff and sent it to the corporate office. Took care of daily, weekly and monthly reports to send to corporate office. Took care of back up receptionist duties in a high call volume financial company with more than 1000 employees, which included transferring calls to the correct employee, directing visitors when needed, and setting up conference rooms for meetings.

Qualifications & Certifications

Lindblom Technical High School Chicago

Human Resource Management

Devry University

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