Jubelag - Cruise Ship Staff - Dubai, United Arab Emirates

Leanie Jubelag

Dubai, United Arab Emirates


Cruise Ship Staff

Work History


French Bakery and La Marquise L.C.C

From August 2013

* Arranging items/foods to be display
* Answering phone calls
* Attending to customers inquiries and special orders
* Handling/Settling bills: cash and card payments
* Making end-shift reports.
* Taking special orders from customers (through phone)
* Taking special orders from customers (personal)
* Making Welcoming and Seating customers
* Taking customer's order
* Answering customers questions
* Serving orders: food and beverages
* Presenting the bill
* Making Beverages: Hot and Cold
* Preparing/Garnishing Food
* Maintaining the cleanliness of the store.
* Report to Manager.

Service Crew

Bella's Kitchen Chicken Ati-Atihan

From January 2013

* Welcoming and Seating customers
* Taking customer's order
* Answering customers questions
* Calling the orders to the kitchen
* Serving orders: food and beverages
* Presenting the bill
* Answer incoming telephone calls
* Maintaining the cleanliness of the dining and counter


French Bakery LLC, Dubai

From August 2013


Front Office Department

May 2012 - November 2012

* Welcomes and greets guests and visitors
* Assigning rooms for guests
* Check-in and Check-out guests
* Answer and screen incoming calls
* Dealing customers' requests and complaints
* Handle and redirect customer queries
* Take and distribute messages
* Manage visitors
* Taking reservations through phones
* Handling the Cashier
* Night audit
* Making end-of-the shift report
* Reporting to Duty Manager and Front Office Manager

TRADERS Hotel Penang

July 2012 - November 2012

* Serving welcome drinks
* Greets and welcoming guests
* Providing good service and assisting the customers
* Serving food/dishes according to the menu
* Refilling beverages
* Food presentation
* Bussing out soiled dishes
* Setting up the tables
* Napkin folding
* Decorating the venue
* Assisting the captain waiter
* Satisfying the needs of the guests and provide quality service

Makati Palace Hotel

February 2012 - October 2012

y 2012
* Kitchen Department
* Housekeeping Department

On-the-job Training
Willy's Beach Club Hotel Boracay

Station 1, Balabag, Boracay Island, Aklan

April 2010 - May 2010

* Kitchen Department
* Food and Beverage Department
* Front Office Department

On-the-job Training
Hotel Conchita

Cogon, Cagayan de Oro City

April 2009 - May 2009

Seminars and Trainings Attended
*Food Handlers Seminar April 24, 2009

Training and Development for Call Center Agent

Fine Dining Etiquette

From July 2006

August 14, 2009
*Seminar Workshop on Tour Guiding Techniques July 23, 2011
*Seminar Workshop on Food Photography
And Fish Deboning August 10, 2011

*Cooperative Seminar October 2012

*Food and Beverage Congress January 17, 2012

*Pre-Employment Seminar March 2012

Qualifications & Certifications

Hotel and Restaurant Management Graduate

Mindanao State University at Naawan

Iligan City East Regional Science High School

Iligan City East Central School

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