Willems - Call Center Inbound - Witfield, Boksburg, South Africa

Leandri Willems

Witfield, Boksburg, South Africa

Services

Call Center Inbound

Summary:

I've been a Call Centre agent for +-5 years. My last position was with a medical company, where I was instructed to do debt collecting. I really enjoy this kind of work as it allows me to aid people and to further my knowledge.

Work History

DEBTORS CLERK

PRECISION MEDICAL SOLUTIONS

February 2013 - May 2014

My duties include:

• Capturing of patient data onto Goodx;
• Started with training on Billing;
• Working with ICD10 as well as procedure codes;
• Communicating with Medical aids;
• Submitting of anesthetic cards via EDI (Health Bridge) to Medical aids;
• Handling of rejections, corrections and resubmitting to medical aids;
• Communication with patients regarding outstanding accounts;
• Credit Control;
• Completing and forwarding of Legal documents for further processing;
• Receive and return correspondence from patients via Microsoft Outlook;
• General office admin duties;
• Filling of anesthetic cards.

CONTACT PERSON AMANDA TERBLANCH 083 775 5210 / 012 349 0200

STOCK CONTROLLER

KIJIMA CONSTRUCTION

January 2011 - September 2012

My duties include:

• Requisitions for stationary and stock control:
o Ordering Stock
o Receiving stock
o PPE - Handling
• Effective handling and screening of telephone calls
• Effective diary management
• Handling of sensitive issues/confidentiality
• Documents handling: Typing of documents
• Co-ordinate incoming mail on Microsoft Outlook
• Take initiative whenever required
• Filling and processing of any documentation
• Interfacing with employees to ensure effective communication and support by management
• Maintaining/Regulating stock
• Effective handling of Injury on Duty and First Aid documentation
• Vehicle Maintenance (To do book)


Extra duties included:

• Purchasing of goods
• Petty cash Handling
• Fleet Cards & Corporate Cards Management
• Filing

CONTACT PERSON YOLANDI KRIEL PROCUREMENT OFFICER 017 632 4292


EMPLOYER PERIOD POSITION

BANKER TELLER

NEDBANK LIMITED

January 2010 - June 2010

My duties include:

• Teller Duties: Counting of money, Assisting People.

• The bank sent me for a course in Personal Mastery to better myself in mentioned position.

CONTACT PERSON RACHELLE BOTES MULLER 012 546 7702


EMPLOYER PERIOD POSITION

TELE - TRACER/DEBT COLLECTOR

CMS CONSULTANTS

March 2009 - November 2009

My duties include:


• Tracing,
• This meant that I would trace down people that owed the Company money.

• Some of my duties also included general filing.

CONTACT PERSON CHRIS SMIT 072 519 7415


EMPLOYER PERIOD POSITION

DEBT COLLECTOR

STUPEL & ROSS ATT

April 2008 - February 2009

My duties include:


• Tracing,
• This meant that I would trace down people that owed the Company money.

• Some of my duties also included general filing.

CONTACT PERSON WILLEM VAN HEERDEN 012 325 4185

HOST MOTHER

ANGELA BURKE BAARSMA

January 2006 - March 2007

AUPAIR
My duties include:


• Looking after the children from (Mon - Fri)

CONTACT PERSON ANGELA BURKE 0031 625 070 515


EMPLOYER PERIOD POSITION

TEACHER

PRESTIGE NURSERY SCHOOL

October 2004 - December 2005

My duties include:


• Teaching children from ages 3-4
• Potty training

CONTACT PERSON SHIRLEY WEBSTER 012 543 0331


EMPLOYER PERIOD POSITION

CONTACT PERSON

SA NATIONAL DEFENCE FORCE

January 2004 - May 2004

JAN 2004 - MAY 2004 SANDF (SA NATIONAL DEFENCE FORCE)
My duties include:


• Basic military training

CONTACT PERSON

EMPLOYER PERIOD POSITION

CASHIER

VIDEO DEN ANNLIN

January 2002 - December 2003

My duties include:


• Booking out video's
• Working with the lotto machine (Banking of money)

CONTACT PERSON CHARL JOOSTE 012 567 7281

Qualifications & Certifications

English

Overkruin High School

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