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Donaghy - HR Manager - Glos, England, UK

Lawrence Donaghy

Glos, England, UK

Services

HR Manager

Summary:

A strong business professional with exceptional HR management skills. Extensive experience of business efficiency principles working in complex and challenging organisations. The ability to influence and effect change and add value to organisational performance.

UKDN Waterflow is the leading specialist drainage company in the UK, with over 30 years’ experience in providing specialist drainage investigation and repair services. The business employs over 600 staff across 19 sites in the UK and has a turnover in excess of £50m per annum. I have responsibility for providing HR guidance and support across all regional sites.

Work History

HR Manager

UKDN Waterflow

From January 2007

UKDN Waterflow is the leading specialist drainage company in the UK, with over 30 years' experience in providing specialist drainage investigation and repair services. The business employs over 600 staff across 19 sites in the UK and has a turnover in excess of £50m per annum. I have responsibility for providing HR guidance and support across all regional sites.

Achievements
Change Management
* Successfully completed the TUPE transfer of over 270 employees during a merger process of six businesses in to one.
* Sourced and introduced a new integrated HR and Payroll system across the business.
* Established a working party to introduce the harmonisation of terms and conditions for employees across the business.
* Managed the successful TUPE transfer and integration of former Homeserve employees in to the business following the acquisition of their second fix drainage business.
* Managed the consultation, communications and right sizing process for the business during three reorganisations.
* Undertaking due diligence reviews for acquisitions and venture capitalist investment.

Benefits
* Introduce a subsistence allowance for engineers, saving the company approximately £25k per annum in reduced employer's NICs.
* Introduced a new Health Cash Plan for the company reducing expenditure by 50% (£15,000 per annum)
* Introduced childcare vouchers and a group life insurance policy for employees

HR Strategy
* Introducing a HR Strategy in line with the business strategy to meet growth targets for the future and working with Regional Manager to help achieve the strategy
* Introducing a range of new HR policies and procedures across the business to support the delivery of the HR strategy.

Employee Relations
* Working in partnership with directors and regional managers on a range of complex employee issues e.g. disciplinary, grievance, capability, redundancy, absence management.
* Coaching Directors and Regional Managers on employment legislation and company policies and...

Head of HR- Pecaso

UK Limited

March 2001 - December 2006

Managing the HR service for the UK subsidiary with an annual turnover of £11 million and over 100 employees; part of the Pecaso Group employing over 400 people with a turnover of over £45 million.

Achievements
HR Strategy
* Producing and delivering the HR Strategy to ensure Pecaso maintained its position as the leading SAP HR/Payroll consultancy in the UK.
* Identifying the Critical Success Factors and KPI's in the strategy and working with managers and directors to ensure they were delivered.

Project Management
* Project managed the introduction of a new SAP HR & payroll system in 2002-03.
* Project managed the relocation of main offices from Stratford upon Avon to Warwick to deadline and budget in 2003-04.
* Phasing out the company car scheme and introducing a car allowance scheme 2001-2003.
* Reduction in mobile phone expenditure of 50% 2003-2006.
* Introduced a preferred supplier list of recruitment agencies and successfully negotiated a reduction in fees of 40%, saving £40,000 per annum.
* Established a talent-pool of potential resources to reduce the company's reliance on agencies and saving £50,000 per annum on recruitment fees.
* Review of the employee benefits package to ensure value for money and a return on investment, resulting in savings of 38% per annum 2003-06.

Organisational Development
* Managing a recruitment campaign in 2006 to grow the business by 30%
* Managed recruitment campaigns to grow the business from 47 in 2001 to 75 in 2003.
* Managed the downsizing of 15% of the consultancy base over six months during a period of change, reducing the salaries bill by £400,000.
* Devised a new organisational structure to improve line and performance management for consultancy staff.

Employee Relations
* Introduced a formalised recruitment, selection and induction process for the company, to attract, retain and grow key workers for the business.
* Introduced an information and consultation forum for employees with Directors in 2004.
* Introduced an...

Faculty Administration Manager

To lead and manage faculty administration and business support services, ensuring service levels agreement for internal customers are maintain to high levels.

* Re-organisation of administrative and clerical support across four faculties into one centralised area resulting in greater flexibility for staff cover and more consistency in standards of work.
* Responsible for obtaining £6 million of European Social Funds for college projects enabling further expansion of the college.
* Introduced an absence management policy for support staff in 1998 resulting in a reduction in absence by 30% 1998-2000.

Client Services Manager

To manage the provision of a range of services to students including administering childcare, hardship and transport funds. Management of the student disciplinary procedures and complaints process.

* Introduced service level agreements and quality standards for support services across the college, resulting in consistency of service delivery and improved customer satisfaction.
* Introduction of a student activities programme and the employment of a team of youth workers to support this initiative. This brought about a significant reduction in the incidence of inappropriate student behaviour and improved student retention.

Head of Administration & Support Services

To manage a range of business support services including examinations, library, reprographics and administration services. To monitor payroll expenditure and produce regular management reports.

* Streamlining the college's main enrolment procedures from various areas on campus to one geographical location resulting in increased customer satisfaction.
* Project managed the introduction of integrated IT for support services across the college, thus improving the efficiency and effectiveness of provision.

Faculty Administration Manager

Bournville College of F

To lead and manage faculty administration and business support services, ensuring service levels agreement for internal customers are maintain to high levels.

 Re-organisation of administrative and clerical support across four faculties into one centralised area resulting in greater flexibility for staff cover and more consistency in standards of work.
 Responsible for obtaining £6 million of European Social Funds for college projects enabling further expansion of the college.
 Introduced an absence management policy for support staff in 1998 resulting in a reduction in absence by 30% 1998-2000.

Deputy Head

Support Services

Responsible for managing a wide rage of business support services across the institution, including Management Information Services, human resources, libraries, security, estate management, examinations and secretariats.

* Successfully introducing an on site nursery at the college for students.

Deputy Head of School Meals Service

Birmingham City Council

A variety of financial and administrative positions working in the Education Department.

Qualifications & Certifications

CIPD Professional Development Scheme

Solihull College

Government & Politics

University of Central England

Public Administration

Matthew Boulton College

Public Administration

Matthew Boulton College

St Phillips Grammar School

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