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Heath - Customer Service - Ocala, FL 34470, USA

Laurie Heath

Ocala, FL 34470, USA

Services

Customer Service

  • Full time
  • Part time
  • One time
  • Contract
  • Temp

Summary:

Can answer multi-phone lines, very proficient, reliable, and committed. I provide excellent customer service and looking to commit to a company that I can make the difference and grow as well. Excellent communication skills, positive, and dedicated to the customers and resolving all inquiries, questions, and or concerns in a positive professional manner.

Work History

Customer Service Rep

SITEL

From April 2013

Provide excellent customer service for all incoming calls from customers, provision accounts
per customers request, take payments, resolve all concerns regarding the customer.

Home Instead Senior Care

April 2010 - March 2013

Administrative Assistant
* Answer multi phone lines, office functions, filing, faxing, mail sort, maintain all office functions
* Scheduling appointments and shifts for caregivers
* Build bulletin letters for caregiver's and clients

receptionist

Buildings

April 2004 - April 2010

*Answer multi phone lines, office functions, filing, faxing, mail sort, maintain all office functions
*Make and confirm appointments as requested
* Bookkeeping

Great communications skills, computer skills, self-starter, resourceful, professional, mature, and a dedicated team player

Office Manager

January 1999 - April 2010

*Answer multi phone lines, office functions, filing, faxing, mail sort, maintain all office functions
* Checking in drivers, sell fuel, write receipts
*Bookkeeping

Qualifications & Certifications

Vanguard High

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